Before you begin, make sure your device is connected to your home WiFi.

1. Open the My Optus app
2. Tap Help
3. Tap Check connection health

You can test your Home Internet speed using a third party test such as this online speed test.

Make sure you're connected to your Home Internet via WiFi or Ethernet cable.

Once you've opened the webpage, click Go.

Experiencing slow speeds? Check out our troubleshooting steps:

• nbn®
• 4G Home Internet or Mobile Broadband
  
  

Find out how to add or remove a speed pack on your nbn service here.