There are several factors that can affect the internet speed you receive. If the speed test doesn’t show the results you expect, first make sure everything is running smoothly on your end. Common factors that can affect your speed include:
WiFi Connection: The position of your WiFi modem and the number of walls its signal must pass through can affect the speed of your home network.
Internet Congestion: Millions of Australians use the internet at any one time and this can create congestion, most commonly during peak times between 7pm and 11pm.
Hardware and Software: Technology is always changing and some older devices or modems aren’t suited to handling modern internet speeds. Make sure you use compatible hardware and software.
Overseas Content: Most websites are hosted outside Australia and this can affect your connection speed. Downloading overseas content takes longer because Australia is far away from most countries.
Viruses and Malware: In some cases, malicious software on your device can slow down your connection. Ensure your digital security is up-to-date with the latest anti-virus and malware security software.
Explore Optus Home Internet