Enabling your Huawei modem/router to work with Optus

In this article, we'll help you set up your Huawei modem to help you get connected to our network as smoothly as possible.

We support a range of modems, but as every device is a little different, it's important to check if your modem is compatible. If you run into any issues, we'll do our best to get your nbn® modem working, though support for non-Optus modems is limited.

Huawei HG658

Reset your modem/router to default settings:
- Press and hold the Reset button for at least 6 seconds
In your internet browser, type http://192.168.1.1 into the browsers address bar and press enter
Login with these details:
- Username: admin
- Password: admin
Select 'Basic' and then 'WAN'
Remove the existing 'IP_Routed (PPP)' connection by ticking 'Remove' and then selecting 'Submit'
Add a new connection with these details:
- Wan connection: Enable
- Connection type: IP_Routed (IP)
- Leave all other fields as default

6. Select 'Basic', then 'Link interface' and then 'ATM' 7. Remove any ATM links present 8. Select 'PTM' and then 'New' with the following details:

- PTM priority: Normal priority
- VLAN: Unchecked
- Leave other items as default

9. Select 'Submit' 10. Restart modem/router, if necessary

Huawei HG659

In your internet browser, type http://192.168.1.1 into the browsers address bar and pressenter
Login with these details:
- Username: root
- Password: uh!7+a3ng
- These details will be different to the admin settings on your modem/router
Navigate to 'Device management' and then 'Back up or restore settings'
Create a back up of your settings
Navigate to 'Internet' and delete all items
Select 'New WAN connection' and input the following details:
- Name: Optus
- Check service type: Internet
- Access type: PTM Uplink
- Connection type: IP routing (IP)
- MRU 1500
- MSS: 0
- NAT type: NAPT
- Enable VLAN: uncheck
- IP protocol version: IPv4 and IPv6
- Uncheck static DNS.
- DHCP
Restart modem/router, if necessary

Remove remote access to modem/router

These steps disable your previous telco from being able to access your modem/router

Navigate to 'Maintain' and then 'Remote Management'
Uncheck 'Enable remote management' and select Save

Huawei DN8245V

In your internet browser, type http://192.168.1.1 into the browsers address bar and press enter
Login with these details:
- Username: admin or !!Huawei
- Password: admin or @HuaweiHgwm
Select 'Advance Configuration' and then 'WAN configuration'
Select all connections and click 'Delete'
Select 'New' and input the following details:
- Service type: INTERNET
- Access type:
  - FTTC/HFC/FTTP: GE
  - FTTN/FTTB: PTM
- Encapsulation mode: IPoE
- VLAN: Unticked
- MTU: leave empty (it should default to 1500)
- IP acquisition mode: DHCP
Select 'Apply'
Restart modem, if necessary