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  3. Troubleshooting your ASUS Gaming Modem – Key terms

Troubleshooting your ASUS Gaming Modem – Key terms

If you're experiencing issues with your ASUS Gaming Modem, or you're looking to configure your Modem for the best possible experience, you may want to familiarise yourself with some of the below terms.

  • For basic trouble shooting and configuration, click here
  • For advanced troubleshooting and configuration, click here


Key terms

GUI: A GUI (Graphical User Interface) is the program used to manage your Modem settings.


Gear Accelerator: Users can prioritise any device on the network using the Gear Accelerator function in the router's online control panel. This allows for the automatic prioritisation from all traffic from the devices connected to your ASUS Modem, thus ensuring the best possible Gaming experience.

QoS: QoS or Quality of service is a setting that ensures the priority of bandwidth for prioritised tasks and applications.

Traditional QOS: Selecting TQOS, sets online Gaming and web surfing as the highest priority, ensuring bandwidth on both wired and wireless connections for prioritised applications. Specific tasks and applications can be prioritised via manual user-defined parameters.

Bandwidth limiter: A setting which allows you to control maximum download and upload speeds of devices on your network


Packets: When data is sent across your network, it's broken down into smaller chunks called packets. Packets are measures in bytes and carry the information that will help it get to its destination.


IP address: An IP address is a unique address that identifies a device on the internet or your local network. An IP address can be private (an individual IP address that's assigned to each device) or a public IP - the IP address that's assigned by your provider and the IP that's used to identify all the devices on your network.

NAT: NAT (Network address translation) translates the IP addresses of computers in a local network to a single IP address. For example, the public IP address supplied by your internet provider. This allows multiple devices to connect to the internet with a single IP address.


Double Nat error: Double Nat occurs when you connect two routers each with their own private network. This may happen if you're using ISP supplied Modem and your own router. Double NAT can cause issues if you're playing online games or wish to forward ports on your router.


Network Port: Ports are used to identify a specific application that a message should be delivered to on your network. Port numbers are used for specific services so that arriving date can be easily forwarded to a running application.


Port forwarding: A technique that is used to allow external devices access to computers services on private networks. It's commonly used in Gaming, making your Gaming console or PC more accessible to other Gaming consoles or PCs on the Internet.

WiFi 6: WiFi 6 is the next generation of WiFi technology, allowing for the transfer of much more data faster and amongst more devices on your network.


2.4GHz WiFi: 2.4GHz refers to one of the frequencies your WiFi Modem uses to provide WiFi coverage. The 2.4 GHz band provides coverage at a longer range but transmits data at slower speeds.

5GHz WiFi: Another frequency used by your Modem to provide WiFi coverage. The 5GHz band provides less coverage but transmits data at faster speeds.

Band Steering (WiFi roaming): Functionality that automatically steers device connecting to a wireless network to the best frequency band available and supported (2.4GHz or 5Gh), thereby providing the strongest possible WiFi connection.

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