Switching off and Unsubscribing from Optus WiFi Secure

From the 30th of July, you will no longer be able to purchase Wifi Secure. If you have already subscribed to this feature before this date, you can continue to use it as usual. Find out more.

If you'd like to temporarily switch off WiFi Secure or cancel your subscription entirely, you can do so by following the instructions below.

Important: When WiFi Secure is temporarily switched off, you'll still be charged your monthly subscription fee if you are paying for one.

Temporarily switch off WiFi Secure

You can temporarily switch off WiFi Secure by following the steps below:

Access your modem settings by opening your web browser and entering 168.0.1 into the address bar
From the home screen, select Network Settings
From the top navigation menu, select Optus WiFi Secure
Toggle WiFi secure Off and select Apply
To turn it back on, use the same steps above and select On

Temporarily switch off WiFi Secure

Cancel your WiFi Secure subscription

Open the My Optus app
Select Service
Select Add-ons from the bottom menu
Select Optus WiFi Secure
Select Deactivate
You'll receive an email and/or SMS to confirm that your subscription has been cancelled.

Note: If your plan includes Optus WiFi Secure as a standard inclusion, you can but do not need to cancel your subscription. Instead, you can simply switch off WiFi by following the steps listed under Temporarily Switch off WiFi Secure and you won't be charged.

If you're having trouble cancelling your subscription, contact us

Getting Started with Optus WiFi Secure