No, you don’t need to do anything. From the beginning of October 2025, you will no longer be able to purchase or access Optus Pause, Internet Turbocharge, or Mobile Turbocharge.

From the 30th of July, you will no longer be able to purchase a new Optus Eco or WiFi Secure product. If you have already subscribed to these products before this date, you can continue to use them as usual. 

If you activated a Mobile Turbocharge or Internet Turbocharge session just prior to the products being removed from My Optus App, don’t worry, we will ensure the session runs for the full duration (1 hour for Mobile Turbocharge and 5 days for Internet Turbocharge) before your service is returned to normal.

When the Pause feature is removed, we will ensure that any services or devices currently paused are immediately restored to normal. If you believe a service or device is still paused, simply contact Optus customer care on 133 937 or message us, and we’ll be happy to assist.

We suggest updating My Optus App regularly to ensure you are getting the very best experience and the most up to date notifications of any changes.

From 16 March 2026, Optus will be removing this product from market and shutting it down for all existing customers.