Contact Us

Just a heads up! We get a few enquiries from customers via email so it may take us a few days to reply!

Got something a little more urgent?

You might need to reach us straight away, and if that’s the case we’ve got some other great options that’ll get you super speedy help and assistance:

  • LiveChat – Use My Optus App to skip the queues and speak directly to an agent! Find out more here.
  • Self-Serve – Head to My Optus Community to have your questions answered.
  • Call us – the good old fashioned way to get the help you need.

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