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  3. Redeem your bonus Samsung Galaxy A53 Device

Redeem your bonus Samsung Galaxy A53 Device

Here we explain how eligible customers can claim their bonus Samsung Galaxy A53 'Black' 128GB device via the Samsung redemption portal. See optus.com.au/SamsungA53redemption (Samsung Portal).

This offer is available with the purchase of a Samsung Galaxy S22 / Plus / Ultra or Samsung Galaxy Z Flip4 / Fold4 device made between 5/12/22-15/1/23 (unless withdrawn earlier) via an eligible Optus sales channel.

Customers will receive one Samsung Galaxy A53 'Black' 128GB device per eligible device purchased. The gift is redeemable from the Samsung Portal, and eligible customers will be provided a redemption text message within 7-14 business days with a unique code and instructions on redeeming their A53. 

Note. Customers that purchase an eligible device and choose to take up the 40mm Galaxy Watch5 for $0 on a $10/mth Watch Plan at the same time or ask for a price match under the 5G Phone Price Match Guarantee aren't eligible to redeem the Samsung Galaxy A53.

  1. Before 12/02/23, visit the Samsung Portal at com.au/SamsungA53redemption 
  2. Sign in to your Samsung account
    If you don't have a Samsung account, you can sign in with a Google account or create an account by following the prompts
  3. From the Promotion list, select Purchase any Samsung Galaxy S22 or Galaxy Flip4 / Fold4 Series 
  4. Select Redeem
  5. Add the IMEI code
    This can be found from the bottom of the handset box 
    Alternatively, dial *#06# on your phone. (The number will appear on the screen).
    You can only redeem using the IMEI once.
  6. Type in the unique code you've received by text from Optus
    Don't share the code with anyone, as it can only be used once.
    The unique code is valid until 12 February 2023.
  7. Upload a copy of your proof of purchase which must include the device name and date of purchase
  8. Following your redemption on the Samsung Portal, you'll receive a confirmation email from Optus (this may take 7-14 business days) 

FAQs

Promotional period:

  • Start date: 5 December 2022
  • End date: 15 January 2023 (unless withdrawn earlier)

Redemption period:

  • Start date: 5 December 2022
  • End date: 12 February 2023

You'll need to purchase any Samsung Galaxy S22, Plus, Ultra or Samsung Galaxy Z Flip4/Fold4 device within an eligible Optus sales channels during the promotional period. Once purchased, you'll receive a text message from Optus to redeem one Samsung Galaxy A53 'Black' 128GB per eligible device. There's a maximum of five claims per account. Ends 15/1/23 (unless withdrawn earlier). T&C's and redemption criteria apply. For more information, visit the Samsung Portal at optus.com.au/SamsungA53redemption.

Yes, the Samsung Galaxy A53 will be delivered to the mailing address submitted at the time of redemption. If you are not able to provide proof of ID or cannot be there when the order is delivered, a card will be left explaining how to collect the package.

No, this promotion is only available with the Samsung Galaxy A53 'Black' 128GB variant. 

Check the warranty card and setup guide that came with the Samsung gift. You can also contact Optus on 133 937 for assistance.

Optus delivery timings depend on stock availability and delivery location. Customers will receive an email or text message from Optus confirming delivery timings. Contact us if you have any questions about your claim: 

  • Message us in My Account or via the Optus app
  • Phone: 133 937

Note. The opening times are Monday to Sunday from 8am to 6pm AEDT.

The redemption text message with your unique code and steps to follow may take up to 14 business days to arrive if you bought your eligible Samsung device between 20 December 2022 and 4 January 2023.

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