For more information on CEP please see the Support pages below:
How to pay your bill
Your bill explained
How to request more time to pay your bill
Change ownership of your service
A guide to eSIM
Orders, deliveries & returns
How to check network status & outages
Home Internet WiFi username & password help
Home Internet troubleshooting
Getting started
Billing and recharge
Troubleshooting
Device Guides
5G Mobile
Broadband & NBN
Manage my account
Optus Sport
Email
5G Home Broadband
Entertainment
Coverage and travel
Home phone
Business
Consumer advice