Changes to self-service when you call us
We're making it easier to self-service & manage everything in one place.
From October, when you call us, some self-serve options will no longer be available.
You'll find all of our self-service options in the My Optus app.
Download the app today and discover how easy it is.
You can also message us in the My Optus app if you need further assistance.
Note: These changes will not impact Prepaid customers.