The reporting of any work-related WHS hazards, incidents, accidents, illnesses, and near misses occurring on Optus sites is crucial to prevent their recurrence.
The incident and hazard reporting details outlined on the Safety@Optus for Suppliers website must be incorporated into the Safety Management Plans (SMPs) submitted by our Suppliers. While Optus recognizes that Suppliers have their own processes for incident reporting, it is imperative that they also adhere to the specific requirements of Optus.
Before opening DoneSafe to report an incident, or fill out the public hazard form, ask yourself, "Is it safety related?"
Please review the definitions provided; if the situation aligns with any of these definitions, it should be reported.
What is a Hazard
A hazard is any source or situation with the potential to harm humans, potentially causing physical or psychological injury, ill-health, or a combination thereof. If you encounter a situation that could negatively impact a worker's health and safety, it should be reported immediately.
What is a Near Miss
A near miss is an unplanned event that, while not resulting in injury, damage, or illness, narrowly avoids doing so. It is important to report such incidents.
What is an incident
Workplace Health and Safety, an incident refers to any event that results in undesirable outcomes. An accident is a specific category of incident. It is imperative to report such occurrences.