Best router for the nbn

A modem is the device that allows you to connect to the internet. It's usually connected to your home or business' phone service jack.

A router enables you to connect multiple devices to create a network. When you link a modem and router you can connect multiple devices to the internet through wireless connections or Ethernet cables.

What does a modem or router do?

When you browse, download or stream online, your computer is exchanging data with another computer. This connection happens over the copper telephone network which sends and receives analogue signals as sound frequencies.

A modem translates these analogue sound frequencies into digital data that the computer can understand. A router can then be connected to the modem to create a WiFi network.

A modem router does the same thing but combines these two devices into one piece of hardware. Most modems on the market today come with a router, including the modem provided to all new Optus nbn customers.

Do I need a new modem to get Optus NBN?

There are numerous devices on the market that combine a modem and router. If you’d like to keep your existing modem, router or dual device to connect to Optus nbn, then you’ll need to find out from the manufacturer whether it's capable of supporting nbn speeds. Optus will send you a new WiFi modem that allows you to connect multiple devices to the internet when you sign up for an nbn bundle.

If you're unsure about your Optus modem you can call us on 133 937 and we'll double check for you.

New Optus customers can receive an nbn-ready modem router at no additional charge when they sign up to one of our nbn plans and is included in one of our Optus Self Install Kits. We can also arrange for one of our professional technicians to do the installation for you for an additional fee.

From students to seniors, gamers to families, we've got you covered with great value Optus nbn plans.

How do I optimise my Optus NBN connection?

There are a few things you can try to increase the performance of your Optus nbn connection. On top of having an nbn-ready modem, there are a few things you can do that may optimise your connection.

What to do while I wait for NBN

To check if the nbn is available in your area use our address checker.

Reminder

If you’ve just installed a new modem so you can connect to Optus nbn, you probably don't need your old modem anymore. We encourage our customers to make a positive impact on the environment by recycling old electronic equipment. The Australian government has introduced hundreds of recycling drop-off points around the country to make it easy for everyone to do so.

Go to recyclingnearyou.com.au/ewastescheme to find one close to you.

Shop nbn with Optus

Find out more about the nbn and how to get connected with Optus. We have an exciting range of great-value plans with speed options and extras available.