Skip to Primary NavigationSkip to ContentSkip to Footer
  • Personal
  • Business
  • Enterprise
  • Deals
  1. Home Internet>
  2. nbn® plans>
  3. Seniors Internet

nbn guide for seniors

Enjoy fast, reliable nbn home internet that easily connects you with the people and things you love.

Get more choice from Optus — the home of better internet

With Optus, you’ll have a great nbn network, the latest WiFi 6 modem technology
and helpful customer support team.

 

Why choose an nbn plan with Optus

Great value plans

At Optus, we offer a range of great value nbn plans and optional add-on services, so you get the very best from your nbn.

Connect with loved ones

Keep in touch with your family and friends on social media like Facebook and Twitter or with emails, chats and video calls.

Friendly customer support

Speak with our team at over 300 local retail stores nationwide, on the phone, by email or online chat. We're here 24/7 to answer any questions you may have.

With you all the way

From the nbn installation to setting up your modem and My Optus app, we’ve got all the information and help you need on your nbn journey. Find out more about getting the best from nbn.

Enjoy amazing entertainment

Optus SubHub lets you manage your paid subscriptions like Netflix in one place. You can bundle and save up to 10% with 3 or more subscriptions.

Get started

How to connect to nbn

Getting your new Optus nbn plan is easy.

Step 1
Check availability

Check what's available at your address.

Step 2
Choose plan and speed

Browse our range of nbn plans for your home and purchase the option that suits your needs.

Step 3
Connect

Start preparing for your nbn installation day. We'll help to make this as easy as possible.
Chat with our nbn experts

Or call us on  133 937

Choosing an Optus nbn plan

We’ve got lots of nbn plans to choose from, whether you use the internet a little or a lot.
If you’re not sure, you can chat with us. The main things to consider are plan speed,
modem and if you need phone line.

How much speed you need?

50Mbps and above will give you enough speed to stream TV and make video calls.
Compare all nbn speeds

Do you need a new modem?

We recommend the latest WiFi 6 modem technology to deliver fast, reliable home internet. With Optus, we also give you the option to use your own nbn modem.
See more Optus Modem benefits

Do you need a home phone?

You can add a landline phone as part of your Optus nbn plan, but this option doesn’t apply if you BYO modem.
Explore Optus nbn Plans

nbn tips for seniors

Need a phone line with nbn?

Find out more about phone lines and the nbn. And choose the right plan for you.
Read article

How to check your address

See if your home address is eligible for Optus nbn and find out what nbn technology is available.
Read article

How to check your nbn speed

Check your nbn speed with the Optus speed test. Optus offers a choice of nbn plans and speeds to suit your needs.
Read article

Read more nbn articles>

Check out our great value nbn plans

Explore nbn plans

Optus nbn for seniors FAQs

What is nbn®?

nbn® stands for national broadband network. It’s an internet network that is funded by the Australian Federal Government and built by NBN Coltd. Optus is one of Australia’s leading nbn service providers.

What do I need to connect to Optus nbn?

To connect to Optus nbn, first you will need nbn installed at your address by NBN Coltd., which can be arranged by Optus. We will provide you with our latest modem - the Optus Ultra WiFi Gen 2 Modem included in your plan for $0 when you stay connected for 36 months (or you can use your own compatible nbn modem with eligible plans) to activate and connect your nbn service.

How does the nbn® installation work?

NBN Coltd. is responsible for the installation of the nbn network at your home. There is generally no cost involved for you. However, in some new areas where the nbn infrastructure is new, there is a $300 nbn New Development Charge. Once installed, Optus become your point of contact for support. 

Will my home phone work on the nbn®?

You can add a phone line to your nbn plan with an Optus modem. A phone line is not available if you choose to use your own nbn compatible modem. 

Can I use my own modem?

With Optus nbn, for best network performance, we recommend the Optus Ultra WiFi Gen 2 Modem included in your plan for $0 when you stay connected for 36 months. However, at Optus, we give you the option to use your own nbn compatible modem, if it is in working order. We call this ‘Bring your own modem’ or BYO modem. 

What do I need to know about medical alarms?

Currently, we don’t offer discounts for seniors, but we always provide great value plans at competitive prices across all our nbn plans.

Is there any discount on nbn plans for seniors?

Currently, we don’t offer discounts for seniors, but we always provide great value plans at competitive prices across all our nbn plans.

What is 4G backup?

If your nbn connection ever falters, your Optus modem will automatically switch to the Optus 4G Mobile Network as backup. This is a complimentary service, to help you stay connected with home internet if the nbn ever falters.

*For Optus nbn, 4G backup will provide you with Internet in Optus 4G coverage areas until your full service is installed. 

Still have questions?

Chat with us now

      Call 133 937

     Visit an Optus store

More from Optus

  • My Optus App
  • SubHub
  • Accessories
  • Student Hub

Customer Service

  • Contact Us
  • Help & Support
  • Store Locator
  • Payment Assistance Policy
  • Feedback & Complaints
  • Report a service outage

About Us

  • About Optus
  • Careers
  • Corporate Information
  • Media Releases
  • About Singtel
  • Accessibility

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube

  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety

Connect with us

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube
  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety
© 2026 Singtel Optus Pty Limited
Optus acknowledges the Traditional Custodians of the lands, waters and skies across Australia. We pay our respects to Elders past and present and honour the strength and continuity of the world's oldest living cultures.