Stay connected with Optus WiFi Calling
Optus WiFi Calling provides voice calling and messaging, to ensure that your business communications remain uninterrupted even in areas without mobile coverage.
This solution is ideal for enterprises with employees working in high-rise commercial buildings, campus and industrial-style buildings, smaller administrative and office buildings, or at home or in areas where there are no or weak mobile signals. It boosts efficiency and supports a flexible, happy working environment by reducing interruptions and ensuring smooth, continuous communication.
Your business can enjoy key benefits from Optus WiFi Calling including:
- The ability to make and receive voice calls, send messages, or use data when employees don’t have mobile coverage but do have a WiFi connection.
- No additional charges, with calls and SMS messages charged as per the rates in your organisation’s existing mobile plans.
- Simple usage, as compatible and properly configured devices will automatically connect calls via WiFi when there is insufficient mobile coverage.
- Making and receiving calls and messages using existing mobile numbers without needing an app or login.
- Enhanced communication and productivity, especially in challenging environments, as employees can make and receive calls effortlessly.
- Secure and private communication for your organisation with encrypted WiFi calling.
What is Optus WiFi Calling?
Optus WiFi Calling on compatible devices automatically detects when mobile signal strength is weak or unavailable and seamlessly switches voice calls, SMS, and MMS to an available WiFi network. This ensures that calls remain clear and uninterrupted, regardless of your employee’s location.
- WiFi and 4G/5G integration: Optus WiFi Calling enables seamless transition between WiFi and 4G/5G networks, ensuring uninterrupted coverage even while on the move, such as walking into an elevator
- Secure communication: All calls made over WiFi are encrypted, ensuring secure and private communication for your business.
How to get started
Getting started with Optus WiFi Calling is simple. Follow these steps to set up and start using WiFi Calling on your device:
1. Check device compatibility:
Ensure your device is compatible with Optus WiFi Calling. Examples of compatible devices include:
- Apple
- Samsung
- Google Pixel
- Oppo
- Other Android-based devices.
For a complete and up-to-date list of compatible devices, please visit the Optus WiFi Calling support page.
2. Request VoLTE and WiFi Calling activation:
Contact your Optus account manager to request that VoLTE (4G Plus voice calls) and WiFi Calling are applied to your service.
2. Request VoLTE and WiFi Calling activation:
Contact your Optus account manager to request that VoLTE (5G and 4G Plus voice calls) and WiFi Calling are applied to your service.
2. Request VoLTE and WiFi Calling activation:
Contact your Optus account manager to request that VoLTE (5G and 4G Plus voice calls) and WiFi Calling are applied to your service.
3. Enable VoLTE and WiFi Calling:
For iOS devices:
- Turn on VoLTE: Go to Settings > Mobile > Mobile Data Options > Enable 4G > Voice and Data.
- Enable WiFi Calling: Go to Settings > Phone > WiFi Calling > Enable WiFi Calling.
For Android devices:
- Turn on VoLTE: Go to Settings > Connections > Mobile Networks > VoLTE.
- Enable WiFi Calling: Go to Settings > Connections > WiFi Calling > Enable WiFi Calling.
4. Connect to WiFi and start using:
Connect your device to a stable WiFi network. Your phone will automatically switch between mobile voice calling and WiFi Calling when needed.
4. Connect to WiFi and start using:
Connect your device to a stable WiFi network. Your phone will automatically switch between 5G and 4G Plus voice calling and WiFi Calling when needed.
4. Connect to WiFi and start using:
Contact your Optus account manager to request that VoLTE (5G and 4G Plus voice calls) and WiFi Calling are applied to your service.
Stay connected
WiFi Calling allows you to make and receive calls and messages in areas where there is no mobile network coverage, but an accessible WiFi network is available.
Reach emergency services anytime
WiFi Calling supports emergency calls when there is no mobile network coverage available. This feature ensures that users can still reach emergency services even in locations with poor signal.
Enjoy seamless integration
WiFi Calling requires no additional apps or logins. Once enabled, your compatible smartphone will automatically connect calls and messages via WiFi when there is insufficient mobile coverage.
Stay connected with Optus WiFi Calling
Talk to your Optus Account Manager or contact us today to discover how WiFi Calling can enhance your business communications.