Details of change
18 February 2016
Refined language to better describe the use of digital identifiers
Refined language to better describe how we use personal information for the purposes of advertising
Clarified language to confirm that we will continue to use personal information to market / market research to you until you opt out
6 June 2016
Clarified language to describe the extent of our collection of site performance identifiers when customers access Optus services from a mobile or other device, and the purpose of this collection
Included reference to the OAIC for complaints about Optus
6 July 2016
Clarified grammatical errors
Refined language to more accurately describe how Optus delivers advertising
Providing better transparency about how individuals can manage their marketing preferences
Advising that Optus may disclose personal information to emergency services, and when this will occur.
13 April 2017
Clarified that Optus retains network data and certain customer information for law enforcement purposes, as required by law.
8 May 2017
Rearranged information to better explain Optus’ role in providing directory listings.
Clarified the information that Optus collects while a customer is with us.
Included information on Optus’ arrangements when providing device assessment, repair or replacement service.
Updated countries where companies that Optus works with will likely be located.
Clarified that Optus uses personal information to conduct ID checks.
Clarified language to confirm that we will continue to use personal information to market to you until you opt out, even if you no longer have a service with us.
26 June 2017
Updated ‘Advertising’ section to clarify the information that Optus Group uses to carry out targeted advertising
Included information about how the Optus Group may use aggregated insights from analytics and research.
Included information about how the Optus Group may share aggregated insights from analytics and research with third parties, as well as information on how to opt-out of this activity
Included information about how the Optus Group may work with other companies to advertise their products online, as well as information on how to opt-out of this activity
General updates to clarify the information that Optus collects, and how it will be is used.
13 July 2017
General updates to provide clearer information on how individuals can opt-out of Optus’ advertising activities, as well as how Optus uses aggregated insights from analytics and research.
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