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Get your business ready for the new reality

Remote working. Network demands. Secure access. Threat detection and response. 

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How we’re supporting our customers

For many Australian enterprises, ways of doing business have substantially altered in 2020. Now as we transition to a new reality, the focus will increasingly be on building flexibility and resilience. To support you, we have a range of tools available to enable your employees to stay securely connected with video conferencing, real-time collaboration and more, working from anywhere on their browser or mobile device.

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Remote working

Working remotely requires connectivity that allows you to collaborate in real time. Our online meeting and mobility solutions easily replace the need for formal office spaces. Discover how you can get full access to online meetings and conferencing from your mobile devices with our comprehensive range of collaboration tools.

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Mobile Broadband plan

For remote workers who need immediate over-the-air mobile access for data for an indefinite period. The Mobile Broadband SIM card is provided to allow mobile data access on a month to month term with no contractual commitment.

Mobile Broadband SIM plans >

Post-paid SIM plan

For remote workers who need immediate over-the-air mobile access for voice with data for an indefinite period along with data on a voice enabled device. The Post-paid SIM card enabled with data is provided, allowing mobile access on a month to month term with no contractual commitment. 

Post-paid SIM plans >

Cloud Calling + Webex Meetings Remote Working Bundle and Remote Worker Bundle

With many employees working remotely or from home either full-time or flexibly, businesses today require solutions that can sustain employee productivity and allow operations to continue effectively. If your organisation requires easy and quick collaboration, explore the advantages of an Optus Cloud Calling and WebEx Meetings Remote Worker bundle. Optus Cloud Calling and WebEx Meetings enable your people to work as though they’re in the office, providing comprehensive enterprise telephony/calling functionality, as well as face-to-face meetings and collaboration via a mobile soft client.

Cloud Calling + Webex Meetings Remote Worker Bundle >

Webex Meetings Remote Worker Bundle >

Optus SMS Suite

The Optus SMS Suite enables you to quickly and effectively send out mass communications via SMS.  You can also monitor responses and take action – all from the dashboard.

Optus SMS Suite >

Empower contact centre agents to work remotely

Optus Cloud Contact, powered by NICE inContact, empowers you to service critical customers regardless of your agents’ locations. All they need is an internet connection and modern browser. 

Nice CXOne@home >

Microsoft Teams Calling with Optus 

Remote and flexible working is a priority for many and Microsoft Teams Calling with Optus is the smart choice for virtual collaboration. Offering chat, audio, video and full phone system functionality – all on the popular Microsoft Teams platform – it’s a great way to empower your people to collaborate from anywhere. Our specialists can help you design, deploy and manage the solution. 

Microsoft Teams Callin with Optus >

WebEx Contact Centre

Increasing numbers of remote and working-from-home employees means businesses today require solutions that enable continuity and sustained productivity with minimal disruptions. Optus is here to help you with quick and easy remote working solutions for your teams and your customers, including cloud-based collaboration and contact centre solutions, as well as flexible mobile SIM plans to enable essential communications across your business. Explore how you can adapt your workforce for the new reality.

WebEx Contact Centre >

Laptop OMB Bundle

With remote workers increasingly using video-driven communication such as WebEx and Microsoft Teams, the need for a high-performance laptop where mobile connection is a necessity. By combining a Tier 1 4G laptop with a 25GB OMB SIM and a cost-effective OPEX payment plan, your people can stay connected wherever they may be.

IoT Digital Display

During these uncertain times, the safety and wellbeing of all employees and clients is your priority. Ensure everyone stays informed at all times with this advanced digital signage solution. Get a fully installed system with high-end digital signage, an advanced content management platform plus an Optus M2M SIM with 5GB/month data included with the following benefits for your business:

Digital signage >

Secure remote connectivity

Remote and work-from-home employees using SaaS applications, personal devices and home Wi-Fi may increase your risk of cybersecurity exposure, including the use of ransomware. To mitigate these risks and enable business continuity, we offer a number of secured remote access solutions that can be deployed quickly and cost-effectively.

Unlike VPNs, which require users to connect to your network to access your enterprise applications – which affects both bandwidth and the user experience – secured Remote Access Solutions (RAS)  give your users policy-based, secure access to the cloud-based applications they need to continue working effectively.

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Windows Virtual Desktop

Windows Virtual Desktop allows you to scale your workloads to meet an increase in demand and provides secure remote access without the need for a VPN, allowing your users to connect to your enterprise network and applications with minimal impact on bandwidth or the user experience.

Windows Virtual Desktop  >

Network demands

With remote workforce activity, many organisations are experiencing greater pressure on internet connectivity. We can provide business-grade internet connectivity over existing fibre locations, help assess your Internet traffic utilisation and arrange bandwidth upgrades where necessary. We can also help counter any performance issues you may be experiencing to assist you to maximise performance and staff productivity.

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Optus DDoS Solutions keeping you safe

Optus can provide business-grade Internet connectivity delivered over existing fibre locations together with distributed denial of service (DDoS) protection to facilitate the additional Internet traffic generated from the remote workers thereby relieving the congestion of your primary connectivity , introducing redundancy and network protection from DDoS attacks allowing your remote workers to operate more effectively as if they were working from the office.

Optus DDoS Solutions >

Evolve Internet

This flexible, business-grade solution supports the need for businesses of all sizes to operate within a global market and reliably share information around the clock. By utilising the same access technology, bandwidth and other resources, Optus Evolve Internet integrates with other components of the Optus Evolve communications suite to deliver a total communications solution for your business and a robust platform for the deployment of converged business applications.  

Evolve Internet >

Cisco Meraki Telecommuter

The Optus Telecommuter solution from Cisco Meraki provides the availability, security, throughput and efficiency your employees need to work from home.

The solution consists of a Meraki MX67W security appliance with an external MG21 cellular gateway, which provides a connectivity solution that leverages both fixed and 4G technology. The solution maximises performance by load balancing network traffic over the fixed and 4G connections.

The 4G connection can also be used in a failover scenario if the fixed connection is unavailable. The Meraki Advanced Security licence minimises the likelihood of cybersecurity incidents while an integrated Wi-Fi access point in the MX67W enables the end user to work wirelessly, flexibly and securely in the home. The customer service desk provides first level support and can contact the Optus service desk for second-level support.

SkyFii Occupancy Now

Optus and Skyfii’s OccupancyNow solution combines automated counting technology, a web-based reporting dashboard and real-time communications tools to help you understand space occupancy rates. An underlying Optus deployed and managed Wi-Fi network can also play an important role in capturing and analysing location data in physical venues.

Threat detection and Response

Cybercriminals are ramping up their efforts to evade detection with aggressive new ransomware attacks. A Ransomware Readiness Assessment can help measure the maturity of your security controls. Add a Digital Forensics & Incident Response retainer and you’ll have an expert on call if the worst happens. Our Australian threat experts can guide you with a plan to better detect and respond to threats.

Ransomware Readiness Assessment >

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Business Continuity Planning

How has your business responded to 2020’s unprecedented changes so far? As the global situation continues to evolve, it’s critical to be ready to make quick changes that minimise disruption to your customers and employees. We can use our experience and services to help you improve yours.

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Learn more about mobile and remote working

A human touch: how to personalise the remote working experience

Having the ability to work remotely or on-the-go is essential in an always-on, digitally driven world. How can technology help your remote staff still feel part of office culture?
Read article

Mobile collaboration – understanding the art of the possible

At the recent Optus Yes Forums, these wise words from billionaire entrepreneur Richard Branson were examined through the lens of mobile collaboration.
Read article

The key security considerations of mobile working

Most organisations these days have at least some form of mobile working arrangement in place, as needs and expectations surrounding workplace flexibility continue to evolve, fueled by developments in digital devices and communications technology.
Learn more

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