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  2. Business Voice Agreements | Optus Business

Business Voice

Standard Agreements for your voice services

To understand your rights and obligations in relation to your service, you should read all the relevant documents.

Please choose from the service options below:

Corporate Local Access Resale Service

For Optus enterprise customers connected to the Telstra network but billed by Optus.

General Terms (PDF)

Optus Corporate Local Access Resale Service Description (Word Document)

Optus Corporate Local Access Resale Standard Pricing Table (Word Document)

Please also refer to the relevant Appendices for your Corporate Local Access Resale service.


Voice Applications

For enterprise and government customers who use Optus' Voice Applications services, which are Teleconferencing facility (audio conferencing), Enhanced fax; and Voice Box (a complete business telephony solution).

General Terms (PDF)

Enhanced Fax Service Description (Word Document)

Voice Applications Teleconferencing Service Description (Word Document)

Business Voicebox Samsung Service Description (Word Document)

Please also refer to the relevant Appendices for your Value Added Service.


Inbound Voice Services

For enterprise or government customers who use Optus' inbound voice calls services, which are Total Access Services National: Access 13, Access 1300 and Free Access 1800; Total Access Services International: Global Free Access and Universal Free Access; and SecureCall 1300/1345.

General Terms (PDF)

Optus Inbound Voice Services Service Description (Word Document)

Optus Inbound Voice Services Pricing Table (Word Document)

Please also refer to the relevant Appendices for your Inbound Voice service.


Outbound Voice Services

For enterprise and government customers who use Optus' outbound voice calls services, which are: Corporate Long Distance and BusinessNet Premier. Refer to Evolve Services Service Description for Evolve Voice Service.

General Terms (PDF)

Optus Outbound Voice Services Service Description (Word Document)

Evolve Service and Outbound Voice Services Pricing Table (Word Document)

Please also refer to the relevant Appendices for your Outbound Voice service.

Fair Go Policy - Appendix S

 

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