What happens after the 12-month Perplexity Pro subscription ends?
Unless you chose to continue your Perplexity Pro subscription on a paid basis, you'll not be charged after the free 12 months Perplexity Pro subscription. Your account will instead automatically return to the free standard version, and you can continue using Perplexity with its standard features.
What happens if I decide to cancel/port out my Optus mobile service during my 12-month offer period?
If you cancel your Optus service during the offer period, you are no longer eligible for the offer.
After the 12-month free period will I be charged a monthly fee?
No, you will not be charged. After the 12-month period ends, you will be automatically moved to the free version of Perplexity. If you want to continue with the Pro version of Perplexity, you can purchase a monthly or yearly subscription through Perplexity.
What if I'm already a Perplexity user?
If you have an existing Perplexity account for the free standard version, you are still eligible for the 12-month Perplexity Plus offer.
However, you must be new to Perplexity Pro and have not applied for a paid subscription of Perplexity Pro or used a trial version of Perplexity Pro prior to redemption.
If I opted out of marketing communications, am I still eligible for this offer?
Only eligible mobile customers who are opted in to marketing will automatically receive their promo code. If you have previously opted-out and want to take up the offer after you sign up to an eligible Optus service, you can change your marketing communications method via My Optus app. If you have not received your code, you can contact us.
Learn more about marketing preferences here.
Can I request a promo code if my marketing preferences were set not to receive marketing messages from Optus, but I would like to take up the offer?
Please contact us to discuss your options.
Learn more about marketing preferences here.
Can I use the link to download the free offer both on my desktop or mobile app?
You can use both, if you activate your free subscription through desktop first and then proceed to download the Perplexity app.
How long will the offer be available?
This offer will be available from 2 June 2025 to 13 January 2026 for eligible mobile customers signing up to a new eligible Postpaid service, and all existing postpaid and prepaid customers as at 2 June 2025. Customers will also have up until 11:59PM AEST 28 February 2026 to redeem their free Perplexity Plus offer.
Promo codes may not be duplicated, sold, or transferred.