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What is Perplexity?

In this article, we'll cover information about Perplexity Pro (worth $300 RRP) and how eligible mobile customers can access a free 12-month subscription at no extra cost.

What is the Perplexity Pro offer?

Optus is offering all eligible mobile customers 12 months of Perplexity Pro for free (usually $300/year) from 2 June 2025 to 13 January 2026 redeemable before 28 February 2026.

Perplexity is an AI search engine which helps you get answers and with Perplexity Pro you get access to the latest Artificial Intelligence (AI) models and image generation.

Perplexity Pro provides advanced features that are not available in the standard version of Perplexity, such as:

 

  • Advanced research capabilities that can answer more robust and complex questions
  • Searching with top AI models from Perplexity, OpenAI, Anthropic, and others
  • File analysis on PDFs, CSVs and images

Learn more here: https://www.perplexity.ai/hub/faq/what-is-perplexity-pro

Who is eligible for the offer?

This exclusive offer is available to:

  • Optus consumer and business customers (with a valid ABN/ACN) who sign up to a new eligible mobile plan between 2 June 2025 and 13 January 2026
  • Optus customers who have an existing eligible postpaid or prepaid mobile service as at 2 June 2025.
  • New subscribers to Perplexity Pro

This offer cannot be applied to existing Perplexity Pro subscriptions.

How to redeem the offer?

You'll receive a promo code for a free 12-month subscription of Perplexity Pro via SMS within 45 days of activating your service or if you have an existing Postpaid or Prepaid service with us. You must be opted in to marketing to receive your promo code. If you do not receive your promo code, please contact us.

 

At the end of the offer, you'll be moved back to the free version of Perplexity and will not be charged. Please note you will not be asked for any credit card details during sign up.

 

New customers

If you sign up to Optus on a new Postpaid mobile plan from 2 June until 13 January 2026, you will receive a promo code for your free 12-month subscription of Perplexity Pro via email or SMS within 45 days. You must be opted in to marketing to receive your code.

 

Existing customers

If you were an existing eligible Postpaid or Prepaid customer with Optus at May 17, 2025, you would have received your promo code for your free 12-month subscription within the first couple of weeks of June 2025. You must be opted in to marketing to receive your code.

All eligible mobile customers will have up until 11:59PM AEST 28 February 2026 to redeem their free offer.

To redeem follow these steps:

  1. If you were a Prepaid customer by 17 May 2025, look out for an SMS or email from Optus in June 2025 which highlights your Perplexity Pro exclusive offer and includes a redemption code. If you signed up for Optus prepaid after 17 May 2025, you are not eligible for the Perplexity offer.
  2. If you were a Postpaid customer by 17 May 2025, look out for an SMS or email from Optus in June 2025 which also highlights your Perplexity Pro exclusive offer and redemption code.
  3. Redeem the offer by entering the promo code via this site: https://www.perplexity.ai/join/p/redeem
  4. Log in with a valid eligible email address or log in via Google or Apple single service sign on.
  5. Download the Perplexity app.
  6. Enjoy your free access to Perplexity Pro for 12 months.

Note:

Only eligible mobile customers who are opted in to marketing will automatically receive their promo code. You can change your marketing communications method via My Optus app or My Account. If you have not received your code, please contact us.

If you require a new promo code to be issued, are having trouble with redeeming your promo code or have general questions around the offer you can call us on 133 937 or via My Optus app or My Account.

What happens after the 12-month Perplexity Pro subscription ends?

Unless you chose to continue your Perplexity Pro subscription on a paid basis, you'll not be charged after the free 12 months Perplexity Pro subscription. Your account will instead automatically return to the free standard version, and you can continue using Perplexity with its standard features.

What happens if I decide to cancel/port out my Optus mobile service during my 12-month offer period?

If you cancel your Optus service during the offer period, you are no longer eligible for the offer.

 

After the 12-month free period will I be charged a monthly fee?

No, you will not be charged. After the 12-month period ends, you will be automatically moved to the free version of Perplexity. If you want to continue with the Pro version of Perplexity, you can purchase a monthly or yearly subscription through Perplexity.

What if I'm already a Perplexity user?

If you have an existing Perplexity account for the free standard version, you are still eligible for the 12-month Perplexity Plus offer.

However, you must be new to Perplexity Pro and have not applied for a paid subscription of Perplexity Pro or used a trial version of Perplexity Pro prior to redemption.

If I opted out of marketing communications, am I still eligible for this offer?

Only eligible mobile customers who are opted in to marketing will automatically receive their promo code. If you have previously opted-out and want to take up the offer after you sign up to an eligible Optus service, you can change your marketing communications method via My Optus app. If you have not received your code, you can contact us.

Learn more about marketing preferences here.

Can I request a promo code if my marketing preferences were set not to receive marketing messages from Optus, but I would like to take up the offer?

Please contact us to discuss your options.

Learn more about marketing preferences here.

Can I use the link to download the free offer both on my desktop or mobile app?

You can use both, if you activate your free subscription through desktop first and then proceed to download the Perplexity app.

How long will the offer be available?

This offer will be available from 2 June 2025 to 13 January 2026 for eligible mobile customers signing up to a new eligible Postpaid service, and all existing postpaid and prepaid customers as at 2 June 2025. Customers will also have up until 11:59PM AEST 28 February 2026 to redeem their free Perplexity Plus offer.

Promo codes may not be duplicated, sold, or transferred.

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