We're making changes to our Optus Choice mobile plans

Here's what you need to know

At Optus, we're committed to keeping Australian businesses connected, while continuing to offer choice and great value.

We've been investing in our network to roll out Australia's fastest 5G, providing support through our teams of business specialists, and continuing to provide great mobile plans with more inclusions than before.

Our ongoing investment in better and new services, the growing usage of our network, and the widespread cost of inflation also experienced by Optus, mean we've made the difficult decision to increase the price of some Choice mobile plans.

What's changing?

From 8 October 2022, the price of some Choice mobile plans will increase by $4 a month. For these plans, we'll also be adding additional data to your plan to provide more value, increasing your plan's total data inclusion.

Note: This change will not affect any existing discounts, add-ons, bonus data or other promotions which you may have on your plans.

We're communicating directly to our business customers who will have this change to their plan, by email or SMS. The email outlines what the changes mean for you. If you're getting an SMS from us, we may be having trouble emailing you. To keep in touch with Optus you can update your email details here.

What plans are impacted by the price change?

The Optus mobile plans impacted by the price increase are:

• Choice - $39 Optus Choice Small, $49 Optus Choice Medium, $59 Optus Choice Large, $79 Optus Choice XLarge.
• Choice Build - $45 Optus Choice Build 30GB, $47 Optus Choice Build 60GB, $55 Optus Choice Build 100GB, $67 Optus Choice Build 120GB, $79 Optus Choice Build 150GB
• Optus Promo Choice Plans - $39 Promo Choice Plan, $49 Promo Choice Plan
  
  

As of 8 October 2022, the cost of each plan will increase by $4 per month. We'll also increase the data allowance on each plan by a minimum of 10GB.

Note: This change will not affect any existing discounts, add-ons, bonus data or other promotions which you may have on your plans.

If you're a little unsure which plan or plans you have with us, you can check them here.

Ways to save with Optus

At this time we know that saving money for your business is important and we have developed a range of options that will help you do this. Here are some ways to save that many of our business customers are taking advantage of:

1. Flexible mobile solutions: Our Business Mobile Plus plans reward you with discounts of up to 34% as you add more SIMs. Adapt to the needs of your business and scale up or down with our month-to-month and no lock-in contract option.
2. Save on upfront costs: If you buy a new phone with OptusPay, you can pay it off over 12, 24 or 36 months, completely interest free. No need to pay the full amount upfront and ensuring you have the best tech for your business whilst also streamlining your cash flow.
   
   

What are my next steps?

Our goal is to make this change as seamless as possible. You don't need to do anything. From 8 October 2022 changes will be visible in My Optus app and your new monthly access fee will apply from your next bill following the price change date.

What are my options?

If you have any questions about this change, get in touch with our team in My Optus app, contact your Account Manager or call 1300 550 957.

If you want to change or cancel your plan, please contact us via My Optus app or call before the price change date for your impacted plan.

If you decide to change or cancel your Optus service as a result of this price increase, no contract cancellation fees apply for month-to-month plans. Any remaining device repayments must be paid in full and any device credit or discount will be forfeited.

If we don't hear from you, your new monthly access fee will apply from your next bill following the price change date.