Redeem your Samsung TV today

Redeem your Bonus Samsung TV Offer

Did you purchase either a Samsung Galaxy S25 Ultra, Samsung Galaxy Z Fold7 or Samsung Galaxy S25 Edge from Optus during the offer period of 14 January to 4 February 2026 AEDT, on a 24 or 36-month repayment plan with an Optus Choice SIM plan? This makes you eligible to redeem from Samsung a 65” 4K QEF1 QLED Samsung Vision AI TV as part of our gift with purchase offer. If you haven’t yet redeemed, complete the steps below by 4 March 2026. Already successfully lodged your redemption claim? No worries, you’re all set.

What you need to do:

Head to Redeem Your Samsung Bonus Offer with Optus | Samsung Australia or search this link in your browser. Note: TV cannot be delivered to select postcodes, see below for the full list of ineligible postcodes.
Sign into your Samsung account. If you don’t have one, you can create an account by following the prompts.
Once you’ve signed in, follow the prompts and enter the IMEI number for the Samsung phone you purchased during the offer period. This can be found on your proof of purchase, or by dialling *#06# on your phone.
Provide a copy of your proof of purchase. This is the invoice or receipt showing the purchase date, IMEI number and phone purchased.
Confirm and submit your gift redemption application. Redemption claims must be made between 14 January 2026 and 4 March 2026 (AEDT).

What's next?

Once you’ve completed the redemption steps above your claim will be validated by Samsung. Once your claim has been successfully validated, you’ll receive a confirmation email from Samsung. Your new 65" QLED QEF1 4K Samsung Vision AI Smart TV will be sent to your delivery address directly from Samsung within 60 days after your claim approval. If you are in a metro area you’ll also receive an SMS on the day of delivery from Samsung’s delivery partner. For regional areas, you will be contacted once your bonus TV has reached a local distribution centre.

How do I submit a warranty claim for my Samsung TV?

Your Samsung TV is covered by a manufacturer’s warranty from Samsung. If you believe your Samsung TV is not of acceptable quality, has a defect, or does not meet the conditions, you can submit a warranty claim directly with Samsung:

Contact Samsung Customer Support via Live Chat or call 1300 362 603 (Wait for operator Options, Option 2, then Option 2).
Have your Samsung warranty letter ready (sent to you by email as part of this promotion).

Note: All our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The manufacturer’s warranty is in addition to your statutory rights under the Australian Consumer Law. If you have a consumer guarantee question or need help, you can contact us. For more information click here.

Ineligible postcodes for delivery:

The bonus TV cannot be delivered to the below postcodes:

6372, 6373, 6363, 6419, 6367, 6368, 6365, 6369, 6357, 6358, 6359, 6256, 6394, 6260, 6262, 6384, 6386, 6412, 6506, 6575, 6612, 6613, 6517, 6614, 6616, 6519, 6522, 6625, 6620, 6623, 6627, 6631, 6716, 6798, 4713, 6327, 6328, 6322, 6397, 6396, 6335, 6398, 6318, 6336, 6338, 6341, 6343, 6352, 6353, 6355, 6356, 2898, 4887, 6462, 6608, 6468, 6489, 6477, 6490, 6472, 6480, 6479, 6473, 6436, 6434, 6427, 6438, 6484, 6445, 6446, 6447, 6437, 6448, 6639, 6762, 6760, 6733, 6711, 6712, 6713, 6765, 6740.

Terms and Conditions:

Ends 4/2/26 AEDT. 65-inch QLED QEF1 4K Samsung Vision AI Smart TV is available as a gift with purchase with the purchase of a Samsung Galaxy S25 Ultra, Z Fold7, S25 Edge handset with an eligible SIM plan on a 24 or 36 month device payment plan. Max. 1 Samsung TV per eligible device. New and recontracting Consumer and Business customers only. $1499 value based on Samsung recommended retail price. To submit a redemption claim, eligible customers must sign in or create a Samsung account and submit a redemption claim at https://www.samsung.com/au/samsung-optus-redemption/ by 4/3/26 AEDT. Device IMEI number and proof of purchase required to redeem. TV cannot be delivered to select postcodes, see website for details. If unavailable, the specified TV model will be substituted with one of equal or greater value and size. Delivery of the TV by Samsung may take up to 60 days from date redemption claim approved. Samsung will make two delivery attempts for the TV gift; if both attempts are unsuccessful, Samsung Customer Service will contact the customer within 5 business days on next steps. All warranty and after-sales claims must be directed to Samsung and are covered under Samsung’s policies. Samsung T&Cs apply. Offer not available on devices purchased at Officeworks, FlyBuys. Over 18s only.

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