Ordering tips

Listed below are some tips to keep in mind when ordering your Optus service:

• If you’re looking to bring your number across, see Switch your mobile service to Optus for information

• Orders can be placed online, in-store, over the phone or via messaging

• Make sure the information you have provided is correct as changes to an order may delay the delivery of your device

• We will keep you updated on the progress of your order and delivery via text and email

• For major phone launches, stock may sell out very quickly due to popularity. Raincheck or backorder may be available to secure a device when stock is replenished