Changes to Direct Carrier Billing
From 30 September 2021, we're removing the ability to use Direct Carrier Billing.
Direct Carrier Billing allows you to add a charge to your Optus bill for Third Party Content provider purchases (Spotify, Google Play, and Microsoft Store) or have the charge deducted from your Prepaid credit (Spotify subscriptions and Microsoft Store purchases only).
To continue using these services, you'll need to update your payment method directly with the Third Party Content provider. See the How do I update my payment method section below.
Note: Fetch, McAfee Safe Family and McAfee Multi Access for Business charges are not impacted by this change and will still appear on your Optus bill.
How do I update my payment method?
Your payment method will need to be updated directly via your Third Party Content provider (Spotify, Google Play, Microsoft Store).