If you've been declared bankrupt, you'll need to send documentation and the below information to recoveries.bankruptcy@optus.com:

• Bankruptcy number

• Date declared bankrupt

• Name of the bankruptcy trustee

• The contact phone number (including area code) of the bankruptcy trustee

• Is Optus listed as a creditor?

If a liquidator or administrator has been appointed to your company:

• Call Optus on 1800 503 008 or;

We'll get back to you within 2 business days.

Please have the following information ready to provide to the Collections agent:

• Date the Liquidator / Administrator was appointed

• Name of Liquidator / Administrator and the firm for whom they work

• The contact phone number (including area code) of the Liquidator / Administrator

If you're acting as a bankruptcy trustee for an Optus customer, please email recoveries.bankruptcy@optus.com and we'll get back to you within 5 business days.