We have great news for Optus customers. nbn is about to make some of their speed tiers even faster, supercharging how you connect, stream and work.
From September, we will begin to automatically upgrade eligible Optus nbn plans on FTTP and HFC to faster speeds - at no extra cost.
That’s more speed for the same price. It’s internet that’s ready for smoother streaming, more reliable video calls, faster file uploads and gaming that keeps up with you.
What’s changing?
- Optus Home Fast speeds will increase from 100/18Mbps to 500/43Mbps*.
- Optus Home Superfast speeds will increase from 250/22Mbps to 680/43Mbps*.
- Optus Home Ultrafast upload speed will increase from 800/40Mbps to 800/80Mbps*.
*Typical Busy Period Speeds (7-11pm). HFC and FTTP only. The Typical Busy Period Speeds advertised for the new nbn speed tiers are our best estimate, based on the available speed data. For further information, see terms below. Your modem/router, and how it is set up within your premises, could limit you from utilising your maximum speed of your internet plan.
Why is this important to Australians?
The way we use the internet is changing. With a growing number of connected devices in our homes and workplaces - from smart TVs and HD laptops, to video doorbells and robot vacuums - a fast, reliable internet connection is essential. Higher speeds mean smoother streaming, enhanced performance, and the freedom to use more devices at the same time.
Who will get faster speeds?
To access higher speeds, customers must have an eligible nbn plan, an eligible connection type and a compatible modem.
Eligible plan
You'll need to be on a plan with a Fast, Superfast, or Ultrafast speed (or equivalent speed pack), to enjoy even faster speeds. To check what plan you're on, select your nbn internet plan from the 'Services' tab in My Optus app.
If you're not currently on an eligible speed plan, you can simply upgrade your plan or add a speed pack (on eligible plans). View our nbn plans or chat with us today.
Connection type
The technology you're connected with matters when it comes to high speed internet. You'll need to either have a Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) connection to access faster speeds.
Copper connections, including Fibre to the Node (FTTN) and Fibre to the Curb (FTTC), are not eligible for the speed increases. However, as nbn are rolling out FTTP across Australia, you may be eligible for the nbn $0 Fibre Upgrade program (standard install only). Use our eligibility checker and enter your address to find out.
Modem compatibility
Your current modem/router, and how it is set up in your premises, could limit you from utilising the maximum speed of your internet plan.
- For the new Fast speed tier, we recommend a modem that supports Wi-Fi 5 or higher.
- For the new Superfast and Ultrafast speed tiers, a Wi-Fi 6 capable modem is recommended.
Check out a comparison of Optus-supplied modems below.
WiFi capability: Wi-Fi 6
Suitable speed: All plan speeds (Fast, Superfast, Ultrafast)
WiFi capability: Wi-Fi 6
Suitable speed: Fast and Superfast plan speeds via Wi-Fi
Tip: Upgrade modem for Ultrafast speeds
WiFi capability: Wi-Fi 5
Suitable speed: Fast plan speeds via Wi-Fi
Tip: Connect using ethernet cable to access Superfast/Ultrafast speeds
WiFi capability: Wi-Fi 5
Suitable speed: Fast plan speeds via Wi-Fi
Tip: Connect using ethernet cable to access Superfast/Ultrafast speeds
WiFi capability: Wi-Fi 5
Suitable speed: Fast plan speeds via Wi-Fi
Tip: Connect using ethernet cable to access Superfast speeds or upgrade modem for Ultrafast speeds
WiFi capability: Wi-Fi 5
Suitable speed: Fast plan speeds via Wi-Fi
Tip: Connect using ethernet cable to access Superfast speeds or upgrade modem for Ultrafast speeds
WiFi capability: Wi-Fi 4
Suitable speed: New speeds not supported
Tip: Upgrade modem for Fast/Superfast/Ultrafast speeds
WiFi capability: Wi-Fi 4
Suitable speed: New speeds not supported
Tip: Upgrade modem for Fast/Superfast/Ultrafast speeds
Got your own modem?
Ensure it’s capable of a minimum of Wi-Fi 5 for Fast speed tiers, or Wi-Fi 6 for Superfast and Ultrafast speeds.
Not sure if your modem is compatible, or need help upgrading your modem? Optus specialists are here to help.
Our experts are here to help
Faster speeds are on the way - and we’re here to help you make the most of them. If you’re already on the right technology and plan, you don’t need to lift a finger. But if you’re unsure about your eligibility or want to explore your options, our team is ready to help.
Chat to us now to check your plan, ask questions, or make a switch.
nbn technology types explained
Not sure what’s the difference between each tech type? Here’s a quick summary.
Fibre to the Premises (FTTP)
Relies on a fibre optic line run from the nearest available node directly to your premises. Learn more about nbn Fibre to the Premises (FTTP).
nbn Hybrid Fibre Coaxial (HFC)
A fibre cable is run to a nearby node, then existing cable TV wires complete the connection to your home. Learn more about nbn Hybrid Fibre Coaxial (HFC).
Fibre to the Node (FTTN)
A fibre cable is run to a node on your street and then copper wiring connects you the rest of the way. Learn more about nbn Fibre to the Node (FTTN).
Fibre to the Curb (FTTC)
A fibre cable is run close to your premises, usually the curb, and then copper wiring carries the connection the rest of the way. Learn more about nbn Fibre to the Curb (FTTC).
Terms and Conditions
Fair Go Policy applies. Available in selected premises. Serviceability check required. Subject to line speed availability.
Typical Busy Period Speeds: This is not based on the speeds observed for a representative sample (with the exception of the Ultrafast download speed which is not changing). Once more data is available, the Typical Busy Period Speeds for the new nbn speed tiers will be updated accordingly.
NBN Equipment: Your choice of modem/router, and how you set it up within your premises, could limit you from utilising the maximum speed of your broadband plan.
Internet Speed: The actual speed you will experience at any given time will vary depending on a number of factors including plan speed, network (i.e., signal, proximity, line of sight, or congestion), location (i.e., modem placement, distance from the Optus 4G or 5G tower, geography, obstructions), and other factors (such as weather, hardware, software).
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