Optus SMS Suite, powered by Modica
Transform SMS messaging for your business with the Optus SMS Suite, powered by Modica. Say Yes to a reliable partner for high-volume, mission-critical SMS messaging.
Why you’ll love Optus SMS Suite:
- High availability: Know your messages will get through with a 99.99% uptime guarantee.
- Mission-critical messaging: Send essential communications like two-factor authentication and appointment reminders securely with our validated, encrypted messaging.
- Network monitoring for SPAM and malicious content removal: Protect your communication channels with advanced SPAM detection and removal.
- Cost-effective and scalable: Manage both individual and bulk messaging efficiently and economically.
- Boost efficiency and productivity: Automate notifications and reduce call centre volumes, saving time and resources.
Why choose Optus SMS Suite?
The Optus SMS Suite simplifies business messaging, helping businesses connect with customers, prospects, and staff through their preferred channel.
What’s included:
- Multiple API connectivity options: Our flexible application programming interfaces (APIs) integrate seamlessly with existing compatible systems.
- Software-as-a-Service (SaaS)/web-based messaging user interface (UI): Manage your messaging through an easy-to-use web interface, with no complex installations needed.
- Federated identity (SSO integration): Simplify user management and enhance security with single sign-on (SSO).
- Real-time reporting and monitoring: Gain instant insights and keep track of your messaging campaigns.
- Custom support options: Choose from support plans that range from business hours to 24/7 coverage.
- Integration with 6000+ apps: Connect with your existing workflows and tools effortlessly, including Zapier, Salesforce, Marketo, Adobe Campaign, NICE CXone, and more.
Security you can trust
With a 99.9% service level agreement (SLA), onshore cloud hosting, and dedicated local account and service support, the Optus SMS Suite is the secure and reliable choice for your business SMS messaging needs.
With Optus, you can expect:
Trust: Our secure, cloud-based SMS messaging platform is built to offer high availability and scale. We are trusted by large organisations across Australia in critical industries.
Security: Our platform is deployed to Amazon Web Services (AWS), which has a robust security and compliance program, including controls that are SOC 2 and ISO 27001 certified.
Safety: Our secure platform checks every message for malicious content. We register, monitor, and escalate non-compliant use of Alphanumeric Sender IDs as required by the Australian Communications and Media Authority (ACMA) Code, and can block unregistered sender IDs to protect communication channels.
Certifications and standards: Achieving SOC 2 verification showcases our commitment to protecting your data with stringent security practices. SOC 2, a rigorous standard from the American Institute of Certified Public Accountants (AICPA), ensures secure data management.
Security: Our platform is deployed to Amazon Web Services (AWS), which has a robust security and compliance program, including controls that are SOC 2 and ISO 27001 certified.
Safety: Our secure platform checks every message for malicious content. We register, monitor, and escalate non-compliant use of Alphanumeric Sender IDs as required by the Australian Communications and Media Authority (ACMA) Code, and can block unregistered sender IDs to protect communication channels.
Certifications and standards: Achieving SOC 2 verification showcases our commitment to protecting your data with stringent security practices. SOC 2, a rigorous standard from the American Institute of Certified Public Accountants (AICPA), ensures secure data management.
Build stronger connections
Engage with customers through their preferred channel: SMS. Whether it’s reminders, promotions, or alerts, your messages will always hit the mark.
Maximise operational efficiency
Save time and resources by automating processes and notifications. From appointment reminders to bulk promotions, streamline operations and reduce the burden on your staff.
Ensure robust security
Know your data and communications are always protected with advanced SPAM detection, real-time monitoring, and stringent security protocols.
How to get started
To get started with Optus SMS Suite, speak to your Optus account manager or contact us to discuss your requirements and transform your business SMS messaging.