SMS: Send and receive text messages globally. Voice: Experience high-quality voice calls with low latency. Video: Integrate live video into web and mobile apps. In-app messaging: Create branded in-app messaging experiences. Social chat apps: Engage customers via Facebook Messenger, WhatsApp, and Viber.

Two-factor authentication: Verify user accounts and prevent fraud using SMS or voice. Number insight: Get real-time intelligence on any phone number worldwide. Fraud defender: Detect and block fraudulent activities for SMS and voice traffic.

Analytics and billing: Use self-service tools for communication performance and expense management. Monitoring and logs: Track, analyse, and improve communications. Reports: Gain flexible reporting for all communication channels. Audit: Generate reports on account events and activities.

Phone numbers: Provision virtual numbers instantly for global text and calls. SIP trunking: Manage VoIP calls from the cloud. Dispatch: Orchestrate multichannel message delivery with failover capabilities. Proactive connect: Manage omnichannel communications and AI-driven campaigns. AI studio: Create and deploy natural language customer engagement experiences. Meetings API: Build custom and integrated communication experiences.

Optus API Connect (CPaaS) | Optus Enterprise