Existing Partner?

If you're having problems, we're here to help. To gain access to support documentation and information relating to your account please log into the applicable service.

Each Optus Wholesale customer has a contact card detailing support escalation channels. If you require help logging in or finding support channels please contact your Optus Wholesale Account Manager.

 

Support Services

If you are an existing Optus Service Provider, log into our extranet to:

Access product specs and manuals
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Log faults and service interruptions
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Generate billing enquiries
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Check our coverage
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