Upcoming Business Teams and Connect Mobile Plan Changes

Thank you for choosing Optus. We’re committed to continually improving our network and services for our customer’s needs as technology evolves.

What’s changing?

From 30 November 2026, the following plans will be retired:

$165 Business Teams/Teams Plus plans, $29 Business Teams/Teams Plus SIMs and $0 Business Teams/Teams Plus SIMs; and
$108, $165, $292 Optus Business Connect plans, $29 Team Plan SIMs and $0 Business Connect SIMs.

This will impact customers in the following ways:

From 23 November 2026, existing $165 Business Teams/Teams Plus customers will no longer be able to recontract with a new handset or add new SIMs to those plans.
From 30 November 2026, each individual SIM associated with a $165 Business Teams/Teams Plus Plan or a Business Connect Plan will be moved to an in-market mobile plan.
Some customers may also have one or more $0 or $29 SIMs active without an eligible primary service. From 30 November, each such SIM will also be moved to an in-market mobile plan.

Select the drop-down section for each plan below to see what's changing including discounts that will be applied to the monthly price of the plans to which impacted services are moved. Customers who are impacted by these changes have been notified using the contact details we hold.

$165 Business Teams/Teams Plus Plan

The $165 Business Teams/Teams Plus plan comes with a $165 Primary SIM. Customers on this plan can add up to:

three $0 Business Teams/Teams Plus SIMs; and
four $29 Business Teams/Teams Plus SIMs.

The table below sets out how each SIM associated with a $165 Business Teams/Teams Plus plan is affected by the migration to in-market plans from 30 November 2026.

Migration of services		Pricing		Data allowance
Current service	New plan to which each service will be moved	Current monthly price (excluding discounts)	New monthly price (including ongoing migration discount)*	Current monthly data (excluding bonus data)	New monthly data (including migration bonus data)
$165 Primary SIM	$60 Small Optus Choice Plus or $60 Business Choice Plan	$165 per plan	$45 per plan (Includes ongoing $15 discount)	320GB Shared with all SIMs added to the plan.	110GB per plan (Includes 50GB bonus data)
$0 Business Teams / Teams Plus SIM	$60 Small Optus Choice Plus or $60 Business Choice Plan	$0 per SIM	$45 per plan (Includes ongoing $15 discount)	0GB per plan Shares GB with the primary plan	110GB per plan (Includes 50GB bonus data)
$29 Business Teams / Teams Plus SIM	$60 Small Optus Choice Plus or $60 Business Choice Plan	$29 per SIM	$35 per plan (Includes ongoing $25 discount)	0GB per plan Shares GB with the primary plan	60GB per plan

* Discount available until withdrawn.

$108 Optus Business Connect Plan

The $108 Business Connect plan comes with a $108 Primary SIM. Customers on this plan can add up to:

one $0 Business Connect SIM; and
an unlimited number of $29 Team Plan SIMs.

The table below sets out how each SIM associated with a $108 Business Connect Plan is affected by the migration to in-market plans from 30 November 2026.

Migration of services		Pricing		Data allowance
$108 Business Connect Plan	New plan to which each service will be moved	Current monthly price (excluding discounts)	New monthly price (including ongoing migration discount)*	Current monthly data (excluding bonus data)	New monthly data (including migration bonus data)
$108 Primary SIM	$60 Business Choice Plan	$108 per plan	$40 per plan (Includes ongoing $20 discount)	160GB per plan Shared with associated SIMs	110GB per plan (Includes 50GB bonus data)
$0 Business Connect SIM	$60 Business Choice Plan	$0 per SIM	$40 per plan (Includes ongoing $20 discount)	0GB per plan Shares GB with the primary plan	110GB per plan (Includes 50GB bonus data)
$29 Team Plan SIM	$60 Business Choice Plan	$29 per SIM	$35 per plan (Includes ongoing $25 discount)	0GB per plan Shares GB with the primary plan	60GB per plan

*Discount available until withdrawn.

$165 Optus Business Connect Plan

The $165 Business Connect Plan comes with a $165 Primary SIM. Customers on this plan can add up to:

three $0 Business Connect SIMs; and
an unlimited number of $29 Team Plan SIMs.

The table below sets out how each SIM associated with a $165 Business Connect Plan is affected by the migration to in-market plans from 30 November 2026.

Migration of services		Pricing		Data allowance
$165 Business Connect Plan	New plan to which each service will be moved	Current monthly price (excluding discounts)	New monthly price (including ongoing migration discount) *	Current monthly data (excluding bonus data)	New monthly data (including migration bonus data)
$165 Primary SIM	$60 Business Choice Plan	$165 per plan	$40 per plan (Includes ongoing $20 discount)	320GB per plan Shared with associated SIMs	110GB per plan (Includes 50GB bonus data)
$0 Business Connect SIM	$60 Business Choice Plan	$0 per SIM	$40 per plan (Includes ongoing $20 discount)	0GB per plan Shares GB with the primary plan	110GB per plan (Includes 50GB bonus data)
$29 Team Plan SIM	$60 Business Choice Plan	$29 per SIM	$35 per plan (Includes ongoing $25 discount)	0GB per plan Shares GB with the primary plan	60GB per plan

*Discount available until withdrawn.

$292 Optus Business Connect Plan

The $292 Business Connect Plan comes with a $292 Primary SIM. Customers on this plan can add up to:

seven $0 Business Connect SIMs; and
an unlimited number of $29 Team Plan SIMs.

The table below sets out how each SIM associated with a $292 Business Connect Plan is affected by the migration to in-market plans from 30 November 2026.

Migration of services		Pricing		Data allowance
$108 Business Connect Plan	New plan to which each service will be moved	Current monthly price (excluding discounts)	New monthly price (including ongoing migration discount)*	Current monthly data (excluding bonus data)	New monthly data (including migration bonus data)
$292 Primary SIM	$60 Business Choice Plan	$292 per plan	$40 (including ongoing $20 discount) per plan	640GB per plan Shared with associated SIMs	110GB (including 50GB ongoing bonus data) per plan
$0 Business Connect SIM	$60 Business Choice Plan	$0 per SIM	$40 (including ongoing $20 discount) per plan	0GB per plan Shares GB with the primary SIM plan	110GB (including 50GB ongoing bonus data) per plan
$29 Team Plan SIM	$60 Business Choice Plan	$29 per SIM	$35 (including ongoing $25 discount) per plan	0GB per plan Shares GB with the primary SIM plan	60GB per plan

*Discount available until withdrawn.

Where can I find Customer Support?

If you’re looking for support around what your options are, or have any questions you wish to ask us, please reach out by messaging us 24/7 in My Optus app, call us on 133 343, or contact your Account Manager.

We understand that life can throw unexpected things your way, so if you’re experiencing financial hardship, please visit our Payment Assistance page for information on how we can assist you through this.

We also recognise that some customers may be facing a sensitive or vulnerable situation, such as the loss of a loved one, health issues, or domestic violence that can inhibit your ability to process payments. If you are in a situation like this, Optus provides an Optus Specialist Care team team who are dedicated to keep you connected, maintain your privacy and support you in any way they can.

How will I know when I’ve been moved to the new plan(s)?

I thought my mobile plan was in contract?

Will I be able to keep the bonus data I have?

Will there be any change to my device payments?

Will my direct debit amount automatically update?

Is there an end date for the discount(s) applied as part of the migration of my service(s)?

Can I cancel my mobile plan(s)?

Can I change my mobile plan(s)?

Yes, you are free to change your plan(s) to eligible in-market plan(s).

If you change to an in-market plan before the migration occurs, any discounts or promotions that you are currently receiving may no longer apply and you will not be eligible to receive the discounts or bonus data that you would otherwise have been eligible for as part of the migration.

If you change to an in-market plan after the migration occurs, you may lose any discounts or promotions you are then receiving including any discounts or bonus data that you received as part of the migration.

Will I still be able to share data?

My current plan includes international calls to 35 destinations. What will happen to this?

If your current Business Connect Plan(s) includes international calls to 35 Destinations, an ongoing international calling add-on will be added to your new plan at no extra cost. This includes unlimited standard international talk & text to 35 destinations.

For more information, visit https://www.optus.com.au/mobile/plans/international-talk-and-text-add-ons. If you'd like to check which add-ons apply to which service on your account, this will show on your monthly bill once you’ve moved to your new plan(s).