All for use in Australia. Fair Go Policy applies. Activate included SIM within 30 days of purchase or by the date advertised on a promotion, whichever is earlier, to receive advertised inclusions.
Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus 4G and/or 5G network. To learn more, visit optus.com.au/compatibility
Usage Alerts: Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, send an SMS containing the keyword “BAL” to 9999 (free of charge) or download the My Optus app.
Recharge vouchers and recharge cards: Must be redeemed by the end date specified on the voucher or card. Expired, lost or stolen vouchers will not be replaced or refunded.
Optus Flex Plus
Bonus Data Offer: Ends 31/03/27, activate by 07/04/27. Available to new services connecting to $40, $44, $50, $54, $64, $200 or $395 Optus Flex Plus only (excludes rate plan changes and SIM swaps). Bonus data applies to first 3 recharges (including activation recharge). First 3 recharges (including activation recharge) must be at $40, $44, $50, $54 or $64 and within 90 days of activation, or $200, $395 and within 3 years of activation to be eligible. Bonus data amount will vary depending on the standard price of your recharge: 70GB for $40; 75GB for $44; 80GB for $50; 85GB for $54; 95GB for $64, 80GB for $200, 110GB for $395. Subsequent recharges will revert to the standard data amount that applies to the relevant recharge purchased. Bonus data expires as per standard recharge expiry but is eligible for data rollover (subject to the applicable "Data Rollover" T&Cs). All for use in AU. Bonus data may take up to 72 hours to apply. Counted in 1KB increments. Will be forfeited if rate plan or MSN changed or if your service is disconnected.
General: Fair Go Policy applies. All for use in Australia. Activate SIM within 30 days of purchase or by the date advertised on a promotion, whichever is earlier, to receive advertised inclusions. Physical SIM or eSIM required.
Minimum Total Cost: Min. cost is the recharge amount on the chosen plan (plus $2 for a physical SIM, if applicable).
eSIM: eSIM compatible device required. Service will automatically activate when eSIM order is placed (subject to activation processing times). At this time, your first recharge period will commence and payment will be processed (if you have not paid for your first recharge already). You'll need to download your eSIM profile via My Optus app to use your service.
SIM swaps and plan changes: SIM swaps not available for value SIMs. No inclusions or credit will be transferred during rate plan change to Optus Flex Plus, unless otherwise specified. Once on Optus Flex Plus, customers will not be able to rate plan change their service to another plan.
Recharge expiry: Your recharge will expire in the timeframe specified, or upon your next recharge (whichever is earlier). If you recharge before expiry, any unused days or inclusions not eligible for rollover will be forfeited.
Coverage: All Optus Flex Plus plans include access to the Optus 4G and 5G Standard (non-standalone) Networks (subject to availability). 5G Standard available in selected areas (excluding NT) with a compatible device. Coverage will vary depending on your device and location. Check coverage at optus.com.au/coverage.
AutoRecharge: If you have AutoRecharge turned on, we will automatically deduct the recharge amount from your saved payment method on the day of recharge expiry (any time from 5.30am on that day) or when your data balance is reduced to 200MB (whichever is earlier). If recharging upon expiry, we will deduct payment on the day of expiry any time from (5.30am AEST/AEDT) and your service will automatically recharge between 11pm and 11.30pm (AEST/AEDT) on the same day. If you need to cancel or change your AutoRecharge, you’ll need to do so before payment for your next AutoRecharge is taken. For AutoRecharge due to low balance (LBAR), your inclusions and expiry timers will reset. Any unused days or inclusions not eligible for rollover will be forfeited. You can change, set up, and turn off your AutoRecharge through My Optus App, or by phone (call 555) or SMS (Text ‘Menu’ to 9999) if you have a saved payment method.
$40, $50 Optus Flex Plus (AutoRecharge only): Only available for new services activated using a $40 or $50 Value SIM or eSIM on or after 28 April 2025 (rate plan changes and SIM swaps are excluded). AutoRecharge setup with a supported credit/debit card is required to activate. AutoRecharge must be maintained to continue to recharge at these recharge options (manual recharges are not available). If you turn off AutoRecharge or your AutoRecharge payment fails, you’ll lose access to these recharge options when your current recharge expires. To keep recharging you’ll need to choose from other available Optus Flex Plus recharge options ($15, $44, $54, $64, $200, $395).
Bonus Included Value: Selected recharge options have a Bonus Included Value component. The value of this component shall be fulfilled via a promotional mechanism, per the value listed against the relevant recharge options in the Flex Plus plan table. Optus may change the way in which the VAS component is fulfilled, from time to time. The bonus VAS inclusion is not redeemable for cash. May take up to 72 hours to fulfil, post successful recharge.
International Talk: Minutes for calls from Australia to standard international numbers in Zone 1 and Zone 2 countries are included on all recharges valued at $40 or more. Eligible Zone 1 and Zone 2 countries are subject to change, see current list at https://www.optus.com.au/prepaid/plans/international-call-rates. Calls are counted in per minute increments. Any usage beyond included value requires purchase of an add on. Excludes non-standard international calls (e.g. premium, special, satellite, overseas toll-free numbers and video calls).
International SMS: Each recharge option includes 50 standard SMS (160 characters per SMS) from Australia to any international destination. Excludes non-standard SMS and MMS. Available to existing customers from first recharge following 10 October 2024.
Add Ons: You must be within an active recharge period to purchase Add Ons. Add Ons are used before the same inclusion type included with your standard recharge (e.g. a $10/5GB MyData Add On will be used before any remaining data in your standard recharge inclusions). If you recharge with the same Add On before your current Add On expires, your inclusions will roll over (excludes Unlimited Data Day and $5 International Talk). Further T&Cs apply to each specific Add On; see https://www.optus.com.au/prepaid/plans/add-ons for details.
Exclusions: Your standard recharge does not include non-standard national or international calls (such as premium/special/satellite/overseas toll-free numbers and video calls), non-standard national SMS/MMS, non-standard international SMS, international MMS and roaming, however these may be accessed by purchasing an Add On.
Data Rollover: Roll over unused included data up to a maximum of 200GB when you maintain an active AutoRecharge setup, or when you recharge before expiry. Any applicable standard data, promotional bonus Data (where applicable) or AutoRecharge Bonus Data is eligible for rollover, however other bonus data is excluded unless expressly stated otherwise. Any data accumulated over 200GB will be forfeited. Data Rollover will be used after you have used up all data included with your standard recharge, data included in any data Add On, or provided as a bonus in connection with a promotion.
OFFERS
SIM on sale: These terms apply when a SIM is offered at a discounted price. Available online at optus.com.au and in Optus branded retail stores, unless otherwise specified. Excludes airport locations, unless otherwise specified. New services only. SIM includes specific recharge value which can be activated on to current in-market plans of the same value. Inclusions and expiry will depend on available or selected rate plan (if more than one rate plan is available). For physical SIMs (uSIMs), discount applies to SIM purchase only. For eSIMs, you must have My Optus App version 10.20 or later to be eligible for any applicable discount offers, which will be applied to your activation recharge only, unless otherwise specified. Ongoing recharges revert to standard price or as otherwise advertised. Offer available until the date specified in the promotion and may be withdrawn at any time.
Unlimited Data Weekends: Fair Go Policy applies. Available until withdrawn to new and existing services on Optus Flex Plus $40, $44, $50, $54 and $64 recharge options. Current recharge must have been processed via an eligible AutoRecharge transaction before 11.59pm on the preceding Friday to be eligible for the weekend or an eligible AutoRecharge must be turned on at time of activation. Eligible customers can access unlimited data each weekend between 12.01am Saturday and 11.59pm Sunday (local time). If an eligible AutoRecharge instance is processed or expires during the weekend, access will not be updated until the following weekend day (e.g. if processed on Saturday, unlimited data will be provided from 12.01am on the following Sunday). Not available for expired recharges. Only available on the Optus 4G and 5G Standard (non-standalone) network. For use when SIM is in a mobile phone device or tablet that is compatible with our network, access is not guaranteed if your SIM is in a modem or any other device.
AutoRecharge Bonus Data: From 28 April 2025, customers on select Optus Flex Plus recharge options will receive bonus data for each eligible recharge made via AutoRecharge. Also available if AutoRecharge turned on at time of activation. Bonus data amount will vary depending on recharge amount: 5GB on $15; 20GB on $200; 40GB on $395. If AutoRecharge is turned on or off during an active recharge cycle, current data balance will not be impacted until the next eligible AutoRecharge transaction occurs. Excludes manual recharges, even if AutoRecharge turned on. Offer available until withdrawn and may be changed at any time.
AutoRecharge Discount: From 30 September 2026, customers on Optus Flex Plus $44, $54, and $64 recharge options will receive a $4 discount for each eligible recharge made via AutoRecharge. Not available for recharge applied at the time of activation. Customers must turn on AutoRecharge at least one day before recharge expiry to be eligible from next recharge. Discount will be automatically applied when AutoRecharge payment is processed. Excludes manual recharges even if AutoRecharge is turned on at the time. Offer available until withdrawn and may be changed at any time.
eGift Card: Available to new services connecting to $40/$50 Optus Flex Plus only. AutoRecharge must be setup with credit/debit card at activation and remain on. An eGift Card claim code will be sent within 72 hours of successful AutoRecharge. You will need to redeem your claim code within 28 days of it being sent. The 28 day period applies to the claim code only. Your selected eGift Card will be valid until the end of the expiry date specified on the eGift Card itself by the applicable retailer / issuer. Check your eGift Card for usage instructions, expiry date and Terms and Conditions (also available on the website of the applicable retailer / issuer). Your selected eGift Card is not refundable or redeemable for cash. Expired eGift Cards cannot be extended or replaced. Treat your eGift Cards like cash as they cannot be replaced. By activating you consent to receive email/SMS messages from Optus that primarily relate to activation and usage of the eGift Card and are necessary to administer the eGift Card offer.
Gift card Terms Amazon eGift Card Terms 1. Gift Cards; Amazon.com.au Balance; Redemption. Amazon.com.au Gift Cards ("Gift Cards") are issued by Amazon Commercial Services Pty Ltd., an Australian Proprietary Limited Company. Once you redeem your claim code, the amount of funds available from your Gift Card (" Amazon.com .au Balance ") will be displayed in Your Account. Your Amazon.com.au Balance displays the total remaining balance of all Gift Cards that have been applied to your Amazon.com.au account but not yet applied to a purchase. We may refer to your Amazon.com.au Balance as your "Amazon Balance", "Gift Card Balance", or "GC Balance". To view your Amazon.com.au Balance, visit Your Account on Amazon.com.au. Purchases are deducted from your Amazon.com.au Balance. Any unused Amazon.com.au Balance will remain associated with your Amazon.com.au account. If a purchase exceeds your Amazon.com.au Balance, the remaining amount must be paid with another payment method. Your Amazon.com.au Balance and your Gift Cards may only be redeemed toward the purchase of eligible goods and services on Amazon.com.au and its associated applications. Amazon Commercial Services Pty Ltd. or its affiliates ("we", "us", and "our") may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase. 2. Limitations. Neither your Amazon.com.au Balance nor your Gift Cards may be applied to the purchase of products at www.amazon.com, www.amazon.at, www.amazon.com.br, www.amazon.ca, www.amazon.cn, www.amazon.de, www.amazon.es, www.amazon.fr, www.amazon.in, www.amazon.it, www.amazon.co.jp, www.amazon.com.mx, www.amazon.nl, www.amazon.co.uk, or any website other than the website(s) listed in Section 1 above. Your Amazon.com.au Balance cannot be used to purchase other Gift Cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. No portion of your Amazon.com.au Balance may be transferred to another Amazon.com.au account. 3. Risk of Loss. The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. We are not responsible if any Gift Card is lost, stolen, or destroyed, or if your Amazon.com.au Balance or any Gift Card is used without your permission. 4. Use of Amazon.com.au Balance or any Gift Card in Violation of these Terms and Conditions. We reserve the right to void Gift Cards (including as a component of your Amazon.com.au Balance), close customer accounts, and bill alternative forms of payment if we reasonably suspect that a Gift Card is obtained, used, or applied to an Amazon.com.au account (or your Amazon.com.au Balance is applied to a purchase) fraudulently, unlawfully, or otherwise in violation of these terms and conditions. 5. Limitation of Liability. YOU HAVE CERTAIN RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW WHICH CANNOT BE EXCLUDED AND ARE NOT AFFECTED BY THESE TERMS AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS OR YOUR AMAZON.COM.AU BALANCE, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT PERMITTED BY LAW, IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF THAT GIFT CARD. 6. Governing Law. The laws of New South Wales govern these terms and conditions and any dispute of any sort that might arise between you and Amazon Commercial Services Pty Ltd. and its affiliates. Any dispute relating in any way to these terms and conditions or your use of a Gift Card or your Amazon.com.au Balance will only be adjudicated in the courts of New South Wales. We and you consent to exclusive jurisdiction and venue in these courts. Notwithstanding the foregoing, either we or you may seek injunctive relief in any state, federal, or national court of competent jurisdiction for any actual or alleged infringement of such party's, its affiliates' or any third party's intellectual property or other proprietary rights. The United Nations Convention on Contracts for the International Sale of Goods, and any local laws implementing the Convention on Contracts for the International Sale of Goods, do not apply to these terms and conditions or your use of a Gift Card or your Amazon.com.au Balance. 7. General Terms. The Amazon.com.au Conditions of Use apply. No fees apply to Gift Cards. We reserve the right to change these terms and conditions from time to time in our discretion where it is reasonably necessary to protect the legitimate interests of our business and provided that the change is not materially detrimental to you. Changes to these terms and conditions will be notified by updating the terms and conditions as set out on this webpage. All terms and conditions are applicable to the extent permitted by law. If any of these terms and conditions are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining terms and conditions. 8. Amazon.com.au Balance Expiration. Your Amazon.com.au Balance and Gift Cards do not expire, including those with a printed expiry period or those previously subject to an expiry period.
Uber eGift Card Terms By using this gift card, you accept the following terms and conditions: This gift card will expire three years from the date of activation. Upon expiration, unused funds will not be refunded or credited. This card is redeemable via the Uber or Uber Eats app within Australia in cities where Uber or Uber Eats is available. The card is non-reloadable and cannot be redeemed for cash, refunded, or replaced, except as required by law, including the Australian Consumer Law. No change will be given. You may be required to add a secondary payment method to use this gift card with the Uber or Uber Eats app. Lost or stolen cards will not be refunded or replaced, so treat this card like cash. This card is issued by Uber Pacific Pty Ltd. For full terms and conditions and customer service, visit uber.com/legal/gift-cards/en-au.
Google Play eGift Card Terms Gift card issued by Google Payment Australia Limited Pty Ltd (GPAL). See play.google.com/au-card-terms for full terms. Users must be Australian residents aged 13+. Requires a Google Payments account and Internet access to redeem. Not usable for hardware and certain subscriptions. Usable for purchases on Google Play only. Other limits may apply. Card value expires 5 years following the date of (1) card issuance or (2) last activity on the Google Play stored value account to which the card is redeemed, whichever is the later. Except as required by law, card is not redeemable for cash or other cards; not reloadable or refundable; cannot be combined with non-Google Play balances, resold, exchanged or transferred for value. User is responsible for loss of card. For help or to view balance, visit support.google.com/googleplay/go/cardhelp.
H&M eGift Card Terms 1. General These terms and conditions apply to H&M Gift Cards purchased via our business partner SVS UK Limited in any of our H&M stores ('H&M Gift Card') and to our H&M Merchandise Cards ('H&M Merchandise Card' or 'H&M e-Merchandise Card' jointly 'H&M Merchandise Cards'). By purchasing H&M Gift Cards, or using the H&M Merchandise Cards, you accept these terms and conditions ('Terms and Conditions'). H&M reserves the right to interpret, modify, or terminate the Terms and Conditions without notice. The most recent Terms and Conditions will always be posted at hm.com. H&M Gift Card and H&M Merchandise Cards may be only used in H&M stores in the country where the card was bought or where the H&M Merchandise Card was issued. You can use the H&M Gift Card and H&M Merchandise Cards to pay for the full value or part of the value of your selected item(s). If your purchase online is not completely covered by H&M Gift Card or H&M Merchandise Cards you can use an additional payment method to complete the purchase. Please read more in the Payment section at hm.com. The receipt will always show the current balance of the H&M Gift Card and H&M Merchandise cards used in the transaction. In addition, you can always check your current balance online at hm.com, in a H&M store or by contacting customer service (see below). 2. Validity H&M Gift Cards are valid for 3 years from the date of the last activation or purchase. The H&M Gift Card can be used until the balance of the card is zero. If the balance of the card is zero for three months, the H&M Gift Card is invalid and cannot be activated or used again. H&M Merchandise Cards are valid for 3 years from the date of the last activation or purchase. At the expiry of the validity period, the H&M Merchandise Cards cannot be used for purchase nor can the unused remaining value be refunded. The H&M Merchandise Cards can be used until the balance of the card is zero. If the balance of the card reaches zero, the H&M Merchandise Card is invalid and cannot be activated or used again. 3. Return If you use the online return process for items purchased and paid for in full with an H&M Gift Card or H&M Merchandise Card, or if an H&M Gift Card or H&M Merchandise Card was used together with another payment method, an H&M e-Merchandise Card will be issued before any refund is made to other payment methods, unless you have used a credit-based payment method. The H&M e-Merchandise Card will be sent to you by email when the return is complete. Gift cards and single use paper bags in store are non-refundable. Items purchased in store must be returned to store. Items purchased online cannot be returned in store. This does not affect your statutory rights. 4. Limited Liability H&M cannot be held liable for H&M Gift Card or H&M Merchandise Cards once activated, which subsequently are lost, stolen, inactivated or damaged. Treat your H&M Gift Card and H&M Merchandise Cards as cash. 5. Privacy Policy H&M Hennes & Mauritz GBC AB, is acting as the party responsible for all personal data that you provide H&M with. H&M therefore has a Privacy Policy outlining how your personal data will be processed and protected. You will find our Privacy Policy in full here. 6. Customer Service Contact Details: H&M Customer Service Email: customerservice.au@hm.com Phone: 1300-401 300 ($0/call + landline call charges) 8. Company information H & M Hennes & Mauritz Pty Ltd. Sydney NSW 2000, Australia ACN: 160056548 ABN: 83160056548 SVS Stored Value Solutions UK Ltd West One, Bruntwood Offices 2nd Floor, 114 Wellington Street, Leeds LS1 1BA, UK reg. no. 372019303100021
