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Image gallery of Apple iPhone 16 Plus
Front and back of the iPhone 16 Plus in black with a 6.7-inch Super Retina XDR display, a 48MP Fusion camera and the Apple logo.Angled view of the iPhone 16 Plus in black with rear cameras, volume button and Apple logo. Angled front view of the iPhone 16 Plus, emphasizing its sleek design with rounded corners and minimal bezels.iPhone 16 Plus features a sleek side exterior with flat sides and rounded edges, showcasing a recessed Camera Control button and a striking black finish on the back.Angled back view showing all colours for iPhone 16 Plus including Ultramarine, Pink, Teal, White and Black along with a front screen view of the Ultramarine.Front view of the iPhone 16 Plus showing the Apple intelligence features on the screen.iPhone 16 Plus features Apple intelligence, Ultra Wide camera, intuitive Camera Control, a powerful A18 chip, and significantly improved battery life.What's in the Box: The Apple iPhone 16 Plus box contains the iPhone 16 Plus and a USB-C charge cable.Front and back of the iPhone 16 Plus in white with a 6.7-inch Super Retina XDR display, a 48MP Fusion camera and the Apple logo.Angled view of the iPhone 16 Plus in white with rear cameras, volume button and Apple logo.Angled front view of the iPhone 16 Plus, emphasizing its sleek design with rounded corners and minimal bezels.iPhone 16 Plus features a sleek side exterior with flat sides and rounded edges, showcasing a recessed Camera Control button and a striking white finish on the back.Angled back view showing all colours for iPhone 16 Plus including Ultramarine, Pink, Teal, White and Black along with a front screen view of the Ultramarine.Front view of the iPhone 16 Plus showing the Apple intelligence features on the screen.iPhone 16 Plus features Apple intelligence, Ultra Wide camera, intuitive Camera Control, a powerful A18 chip, and significantly improved battery life.What's in the Box: The Apple iPhone 16 Plus box contains the iPhone 16 Plus and a USB-C charge cable.Front and back of the iPhone 16 Plus in Ultramarine with a 6.7-inch Super Retina XDR display, a 48MP Fusion camera and the Apple logo.Angled view of the iPhone 16 Plus in Ultramarine with rear cameras, volume button and Apple logo.Angled front view of the iPhone 16 Plus, emphasizing its sleek design with rounded corners and minimal bezels.iPhone 16 Plus features a sleek side exterior with flat sides and rounded edges, showcasing a recessed Camera Control button and a striking Ultramarine finish on the back.Angled back view showing all colours for iPhone 16 Plus including Ultramarine, Pink, Teal, White and Black along with a front screen view of the Ultramarine.Front view of the iPhone 16 Plus showing the Apple intelligence features on the screen.iPhone 16 Plus features Apple intelligence, Ultra Wide camera, intuitive Camera Control, a powerful A18 chip, and significantly improved battery life.What's in the Box: The Apple iPhone 16 Plus box contains the iPhone 16 Plus and a USB-C charge cable.Front and back of the iPhone 16 Plus in teal with a 6.7-inch Super Retina XDR display, a 48MP Fusion camera and the Apple logo.Angled view of the iPhone 16 Plus in teal with rear cameras, volume button and Apple logo.Angled front view of the iPhone 16 Plus, emphasizing its sleek design with rounded corners and minimal bezels.iPhone 16 Plus features a sleek side exterior with flat sides and rounded edges, showcasing a recessed Camera Control button and a striking teal finish on the back.Angled back view showing all colours for iPhone 16 Plus including Ultramarine, Pink, Teal, White and Black along with a front screen view of the Ultramarine.Front view of the iPhone 16 Plus showing the Apple intelligence features on the screen.iPhone 16 Plus features Apple intelligence, Ultra Wide camera, intuitive Camera Control, a powerful A18 chip, and significantly improved battery life.What's in the Box: The Apple iPhone 16 Plus box contains the iPhone 16 Plus and a USB-C charge cable.Front and back of the iPhone 16 Plus in pink with a 6.7-inch Super Retina XDR display, a 48MP Fusion camera and the Apple logo.Angled view of the iPhone 16 Plus in pink with rear cameras, volume button and Apple logo.Angled front view of the iPhone 16 Plus, emphasizing its sleek design with rounded corners and minimal bezels.iPhone 16 Plus features a sleek side exterior with flat sides and rounded edges, showcasing a recessed Camera Control button and a striking pink finish on the back.Angled back view showing all colours for iPhone 16 Plus including Ultramarine, Pink, Teal, White and Black along with a front screen view of the Ultramarine.Front view of the iPhone 16 Plus showing the Apple intelligence features on the screen.iPhone 16 Plus features Apple intelligence, Ultra Wide camera, intuitive Camera Control, a powerful A18 chip, and significantly improved battery life.What's in the Box: The Apple iPhone 16 Plus box contains the iPhone 16 Plus and a USB-C charge cable.
Current image - Front and back of the iPhone 16 Plus in black with a 6.7-inch Super Retina XDR display, a 48MP Fusion camera and the Apple logo.
Apple

iPhone 16 Plus

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$44.40/month
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Upgrade and Protect for $0, valued up to $540

when you pay your phone over time on our Promo Plan over 36 months. Available until withdrawn. Learn more

Choose your plan

Online only deal
60GB
$60/month

Small Choice Plus Plan

  • Pay $40/month for a year, then $60. New services only. Discount applied in cart. Ends 6/9. Terms

  • New services offer $40/month for 12 months, then $60/month
  • No lock-in contract

  • No excess data charges

  • $5 for 5GB daily roaming

  • Fast connection with eSIM

  • Unlimited standard national talk & text

Save up to 10% on subscriptions every month through SubHub

All for use within Australia

Critical Information Summary (PDF)
360GB
$69/month

for 12 months

Promo Plan

  • Upgrade and Protect included (save $15/month) Upgrade your phone anytime in any condition

  • No lock-in contract

  • No excess data charges

  • $5 for 5GB daily roaming

  • Fast connection with eSIM

  • Unlimited standard national talk & text

  • Unlimited standard international talk & text to 35 destinations 

  • $10/month credit to spend on subscriptions of your choice for 12 months

  • Netflix, Amazon Prime, Paramount+,BritBox, Microsoft,Youtube and more

Save up to 10% on subscriptions every month through SubHub

Bonus value offers available until withdrawn. Plan is $69/month for 12 months, then $79/month or as notified. Terms

All for use within Australia

Critical Information Summary (PDF)
Online only deal
240GB
$70/month

Medium Choice Plus Plan

  • Pay $50/month for a year, then $70. New services only. Discount applied in cart. Ends 6/9. Terms

  • New services offer $50/month for 12 months, then $70/month
  • No lock-in contract

  • No excess data charges

  • $5 for 5GB daily roaming

  • Fast connection with eSIM

  • Unlimited standard national talk & text

  • Unlimited standard international talk & text to 35 destinations 

Save up to 10% on subscriptions every month through SubHub

All for use within Australia

Critical Information Summary (PDF)
Online only deal
480GB
$90/month

Large Choice Plus Plan

  • Pay $70/month for a year, then $90. New services only. Discount applied in cart. Ends 6/9. Terms

  • New services offer $70/month for 12 months, then $90/month
  • No lock-in contract

  • No excess data charges

  • $5 for 5GB daily roaming

  • Fast connection with eSIM

  • Unlimited standard national talk & text

  • Unlimited standard international talk & text to 35 destinations 

  • $20/month credit to spend on subscriptions of your choice for as long as you remain on this plan

  • Netflix, Amazon Prime, Paramount+,BritBox, Microsoft,Youtube and more

Save up to 10% on subscriptions every month through SubHub

All for use within Australia

Critical Information Summary (PDF)

Loyalty offer
Existing Optus customers can unlock a discount in cart when they bring a mobile number across or add a new one.

Terms and eligibility criteria apply.

You've selected

Apple iPhone 16 Plus
Ultramarine,256GB - 36 months
$44.40/month

Add a plan to proceed

Total

$44.40/month

Minimum cost $1,598.40. Includes device payments over 36 months and one month of your chosen plan fees.

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Check out our Network Coverage available at your residential address and other critical locations before completing this order.

Why choose Optus

Australia's Fastest 5G Mobile Network

 

For download speeds, as awarded by Opensignal 5G available in selected areas. Speeds may vary.
Explore 5G

Trade in your device and get a gift card.

Available on eligible devices in good working order. Terms

Learn about trade-in

Real support when you need it

24/7 human tech support online or self service through the My Optus app.
Contact us
FEATURES
Introducing the iPhone 16 and iPhone 16 Plus. Built for Apple Intelligence.
iPhone 16 series, the first iPhone designed for Apple intelligence. Personal, private, powerful.
iPhone 16 devices are shown in black, white, pink, teal, and ultramarine on the left and on the right a close-up look at iPhone 16 Plus and iPhone 16.
A finger slides along the Camera Control button to adjust the zoom. Text heading reads "Camera Control. Get the perfect photo. While barely lifting a finger".
Image on the left shows a close-up image of a grasshopper. The image on the right displays an iPhone 16 showing a Photographic Styles screen with four options and the prompt to “Choose Style.”
Take your videos to a whole new level with 4K 120 fps Dolby Vision. The 48MP Ultra Wide camera lets you capture mesmerising detail.
iPhone 16 and 16 Plus has Superfast A18 chip. The Action button on the iPhone 16 provides quick access to your favorite features.
The iPhone 16 and iPhone 16 Plus feature the emergency SOS via satellite and Crash Detection.
The iPhone 16 devices helps keep you in control of what you share. And iPhone packaging is 100 percent fibre-based with no plastic wrapping in or around the box.
With iPhone it's easy to upgrade from another iPhone and simple to switch from an Android phone.
Introducing the iPhone 16 and iPhone 16 Plus. Built for Apple Intelligence.
iPhone 16 series, the first iPhone designed for Apple intelligence. Personal, private, powerful.
iPhone 16 devices are shown in black, white, pink, teal, and ultramarine.
A close-up look at iPhone 16 Plus and iPhone 16.
A finger slides along the Camera Control button to adjust the zoom. Text heading reads "Camera Control. Get the perfect photo. While barely lifting a finger".
Take your photos further and closer With iPhone 16's new Ultra Wide camera.
The image on the right displays an iPhone 16 showing a Photographic Styles screen with four options and the prompt to “Choose Style.”
Apple TV+ series Severance on iPhone 16. Text heading reads "A big boost in battery life".
Close-up of the A18 chip featured in the iPhone 16, showcasing its advanced technology designed for improved performance and efficiency.
The Action button on the iPhone 16 provides quick access to your favourite features.
The iPhone 16 and iPhone 16 Plus feature the emergency SOS via satellite and Crash Detection.
The iPhone 16 devices helps keep you in control of what you share.
iPhone packaging is 100 percent fibre-based with no plastic wrapping in or around the box.
With iPhone it's easy to upgrade from another iPhone and simple to switch from an Android phone.

◊ Legal Disclaimers

Not all colours, storage variations and models are available for purchase at Optus.

Accessories sold separately. Not all accessories sold at Optus.

5G is available in selected areas and on selected plans. Speeds may vary by area and plan. optus.com.au/coverage.

Feature Availability: Some features may not be available in all countries or all areas.

Mobile and Wireless: Data plan required. 5G is available in selected markets and through selected carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/au/iphone/cellular.

Crash Detection: iPhone 16 models can detect a severe car crash and call for help. Requires a mobile network connection or Wi‑Fi calling. Coverage availability varies depending on your device and location. Check coverage at optus.com.au/coverage.

Emergency SOS via Satellite: Service is included for free for two years with the activation of any iPhone 16 model. Connection and response times vary based on location, site conditions and other factors. See support.apple.com/en-au/HT213885 for more information.

Power and Battery: Battery life varies by use and configuration; see apple.com/au/batteries for more information.

Display Size: The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.42 inches (iPhone 13 mini, iPhone 12 mini), 5.85 inches (iPhone 11 Pro, iPhone XS, iPhone X), 6.06 inches (iPhone 14, iPhone 13 Pro, iPhone 13, iPhone 12 Pro, iPhone 12, iPhone 11, iPhone XR), 6.12 inches (iPhone 16, iPhone 15 Pro, iPhone 15, iPhone 14 Pro), 6.27 inches (iPhone 16 Pro), 6.46 inches (iPhone 11 Pro Max, iPhone XS Max), 6.68 inches (iPhone 14 Plus, iPhone 13 Pro Max, iPhone 12 Pro Max), 6.69 inches (iPhone 16 Plus, iPhone 15 Pro Max, iPhone 15 Plus, iPhone 14 Pro Max) or 6.86 inches (iPhone 16 Pro Max) diagonally. Actual viewable area is less.

Apple Intelligience: Apple Intelligence is available in beta on all iPhone 16 models, iPhone 15 Pro, and iPhone 15 Pro Max, with Siri and device language set to Chinese (Simplified), English (Australia, Canada, India, Ireland, New Zealand, Singapore, South Africa, UK or US), French, German, Italian, Japanese, Korean, Portuguese (Brazil) or Spanish, as an iOS 18 update, with more languages coming over the course of the year, including Vietnamese. Some features may not be available in all regions or languages.

TERMS AND CONDITIONS

Fair Go Policy applies

Online only discount offer:

Available to new and existing customers who sign up any eligible new mobile service which is the first mobile service on their account via Optus website online checkout or Optus webchat. The $20 discount for 12 months applies only to the standard monthly access fees on primary service and reverts to standard in-market price after 12 months. The discount does not apply to any add-ons or linked device payments and is forfeited if you cancel, recontract or change your service to an ineligible plan. Not stackable with other plan discount offers unless specified. Eligible plans for this offer: $60 Small Optus Choice Plus, $70 Medium Optus Choice Plus and $90 Large Optus Choice Plus. Offer ends 6/9/26.​ 

How we calculate total min. cost:

Your min. cost is the minimum total amount you will be required to pay, when you sign up to a SIM plan or a SIM plan with a device payment plan.

  • When you sign up to a month to month SIM plan without a device payment plan, your min. cost is one month of your SIM plan fee.
  • When you sign up to a month to month SIM plan (which includes a plan fee discount) without a device payment plan, your min. cost is one month of your discounted SIM plan fee.
  • When you sign up to a month to month SIM plan with a device payment plan, your min. cost is the cost of your device in full plus one month of your SIM plan fee.
  • When you sign up to a month to month SIM plan (which includes a plan fee discount) with a device payment plan, your min. cost is the cost of your device in full plus one month of your discounted SIM plan fee.
  • When you sign up to a month to month SIM plan with a device payment plan (which includes a device discount), your min. cost is the cost of your device in full (less one month of your device credit amount) plus one month of your SIM plan fee.
  • When you sign up to a month to month SIM plan (which includes a plan fee discount) with a device payment plan (which includes a device discount), your min. cost is the cost of your device in full (less one month of your device credit amount) plus one month of your discounted SIM plan fee.
  • When you sign up to a month to month SIM plan with an outright purchase, your min cost is one month of your SIM plan fee.

Device discount offer:

If you have device discounts, they will apply for the duration of your payment plan. Device discounts are available as advertised for customers who purchase this device on an plan, as specified above. Discount applied over length of payment plan selected and applied from the first invoice for the device payment. The discount will be forfeited if the customer cancels, recontracts or changes to an ineligible plan, and the customer will have to pay out the remaining device payments excluding the device discount. See above for offer end date. If no date is specified, the offer is available until withdrawn.

5G capable:

This device is capable of working on the Optus 5G network, which is available in selected areas (excl NT) and on selected plans. When not in a 5G coverage area, the device will switch to the Optus 4G or 3G network where it is available. For more details, click here.

Optus Upgrade and Protect:

 Available with purchase of an eligible device using OptusPay on a new eligible plan. Monthly recurring subscription fee (currently $15/mth) charged to your nominated automatic payment method. Upgrade redemptions can be made during the device payment plan term by returning device as directed by Optus, paying applicable fees (if any) and purchasing a new device using OptusPay on a new eligible plan. Redemptions can't be completed in first 30 days of device payment plan term and must be completed in-store. Cancel at any time. Excludes lost devices. N/A for outright purchase. 

$79 Optus Plus Promo Plan:

Offer available until withdrawn to new and existing Consumer and Business customers (excludes Optus Business Fund & Fleet) signing up to a $79 Optus Plus Promo Plan. Plan fee is $69/month for the first 12 months and then increases from month 13 to $79/mth or as otherwise notified by Optus. $540 value based on 36 months of Upgrade and Protect subscription. Offer forfeited if you cancel, move to an ineligible plan, or recontract your plan (including by adding or removing a device payment plan) after the offer end date. Limited to 6 services per account. Not available with other SIM plan offers, unless specified.

Bonus Upgrade & Protect on $79 Optus Plus Promo Plan:

Available until withdrawn. Available to new and recontracting Consumer and Business customers signing up to a $79 Optus Plus Promo Plan/Business Choice Promo Plan and purchasing a device on a device payment plan (excludes outright device purchases). Customers will receive an Optus Upgrade and Protect subscription for $0/mth for the duration of their device payment plan, provided they remain on an eligible SIM plan. Standard redemption fees and Optus Upgrade and Protect terms apply, see optus.com.au/customer-extras/upgrade-protect. Offer forfeited if you cancel, move to an ineligible plan, or recontract your plan (including by adding or removing a device payment plan) after the offer end date. Limit to 1 Upgrade and Protect subscription per device payment plan.

$10 credit per month offer on $79 Optus Plus Promo Plan:

Available until withdrawn. Available to new and existing Consumer and Business customers signing up to an $79 Optus Plus Promo Plan/$79 Business Promo Plan. Customer must have an active Sub Hub account with paid subscription costs greater than $0/mth to receive 12 month Sub Hub credit up to $10/mth maximum, depending on total of customers’ paid subscription costs (any difference between the total costs and $10 is forfeited). Credit will commence with first charge of paid subscription and continue for 12 consecutive billing periods. Credit forfeited if there are no SubHub paid subscriptions in a particular month during the period 12 months from commencement. Offers forfeited if you cancel, move to an ineligible plan, or recontract your plan (including by adding or removing a device payment plan) after the offer end date. Limited to 1 SubHub credit per account.

Changes to Plans (month to month):

We may make changes to your month-to-month mobile plan, including to the price or inclusions. This could include moving you to a new plan, which may cost more. We’ll give at least 30 days’ notice of any increase to plan access fees, any data inclusion decreases or any plan moves. If you don’t like the change, you can choose a new plan (once per payment cycle) or cancel.

Optus Choice Plus/Promo Plus Plans (month-to-month):

You can change to another eligible plan once per payment cycle or cancel at any time. If you change your plan, any related device payment plan will remain in place and the payments will remain the same. You may lose existing add-ons if you change to a plan that is not eligible for these and you will not receive a pro rata refund. If your plan is cancelled, there are no cancellation fees, but you will not receive a pro rata refund for the reminder of the payment cycle, unless otherwise provided in our standard agreement and subject to your consumer law rights. Any related device payment plan will be cancelled, and you’ll have to pay out any remaining payments owing as a one-off payment with any device credits or discounts forfeited. You are responsible for all charges incurred on your account by any linked Optus Kids Plans, including device charges. You will be automatically charged via card once per month for recurring charges and any add-ons. You must maintain your card payment details or your plan will be cancelled.

Device Payment Plans (OptusPay):

You can buy an eligible device on a device payment plan and pay for it over a selected term by monthly instalments (also referred to as OptusPay). You will need to remain on an eligible Optus Plan for the term of your device payment plan. If you cancel your eligible plan or move to an ineligible plan, your related device payment plan will also be cancelled. If your device payment plan is cancelled, you’ll need to pay out any remaining device payments in full. Any applicable device credits or discounts will be forfeited. If you have a related Optus Kids Plan and the primary service is cancelled (by you or Optus) then all device payment plans related to the services will be cancelled and you will need to pay out the full remaining cost of all of the devices with any applicable device credits or discounts forfeited. This is subject to your consumer law rights. Limit of one device payment plan per eligible device and per Optus plan. You will be automatically charged via card once per month for device payments. You must maintain your card payment details or your device payment plan will be cancelled.

SubHub credit on the Large Optus Choice Plus plan:

 Available until withdrawn to new and existing Consumer and Business customers signing up to a Large Optus Choice Plus plan. Customer must have an active SubHub account with paid subscription costs greater than $0/mth to receive ongoing SubHub credit up to $20/mth maximum, depending on total of customer’s paid subscription costs (any difference between the total costs and $20 is forfeited). Credit will commence with first charge and continue each month. Credit forfeited if there are no paid subscriptions via SubHub in a particular month. Offer forfeited if you cancel, move to an ineligible plan, or recontract your plan (including by adding or removing a device payment plan). Limited to 1 SubHub credit per account.

Standard International Calls and Text plan inclusion:

Medium and Large Optus Choice Plus/Promo Plus plan inclusions for standard international calls and text can be used to the following selected destinations: Brazil, Brunei, Cambodia, Canada, Mainland China, Columbia, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Laos, Lebanon, Malaysia, Malta, Mexico, New Zealand, Norway, Poland, Romania, Singapore, South Korea, Sweden, Taiwan, Thailand, United Kingdom, USA and Vietnam. Destinations are subject to change. Calls and texts to other destinations are not included.

International Talk and Text add-ons:

Available on selected mobile plans to select destinations. You may automatically be charged via card on activation of the add-on, if no payment is made you will still have access to the add-on and the amount will be added to your next monthly invoice. Usage alerts are sent at 50%/85%/100% of your talk and text inclusions. Add-on expires once inclusions are used or at end of payment cycle (whichever is first). Add-on can only be used in Australia.

Optus Daily Roaming:

Optus Daily Roaming add-on is automatically activated and is available on Choice Plus/Promo Plus mobile plans in select Zone 1 destinations. You will be automatically charged via card upon first usage in an eligible destination. If your payment fails you will need to check your payment details are correct, and all roaming usage will be restricted. Usage alerts are sent at 50%/85%/100% of your data inclusions. Add-on includes unlimited standard national talk and text in a Zone 1 destination or to Australia (standard national talk is not available with MBB plans) and 5GB data.  Add-on expires once inclusions are used or once the add-on 24 hour duration has ended (whichever is first). If you continue to roam in eligible destinations, we’ll automatically add a further add-on to your service, and you will be charged for the further add-on. Unused data expires. Eligible destinations are subject to change, see current list at optus.com.au/roam. Fair Go Policy applies.

No Excess Data Charges:

If shared data allowance is exceeded, all shared data services on your account will be slowed to a maximum speed of 1.5Mbps (suitable for general internet browsing and music streaming, however some activities such as video streaming may see increased buffering and loading times). Usage while slowed is unmetered. Applies to data usage in Australia only.

Data Add-ons:

Available on selected mobile plans. Each add-on can be added once per 24 hrs, per service. You may automatically be charged via card on activation of the add-on, if no payment is made you will still have access to the add-on and the amount will be added to your next monthly invoice. The inclusion of your Data Add-on is added to your shared data allowance on your account. Data is counted in KB increments and includes uploads and downloads. Usage alerts are sent at 50%/85%/100% of your shared data. Add-on expires if data used or at end of payment cycle (whichever is first). Data can only be used in Australia.

Usage alerts:

Usage alerts are typically real-time but delays of up to 48 hours may be experienced. You will receive alerts in Australia and while roaming overseas via SMS. However, you can change your preferred method of receiving usage alerts and service notifications anytime by visiting My Account. To learn more about usage alerts, click here.

Unlimited Data Day:

Available to approved consumers on selected mobile plans. For use on mobile phone devices in Australia only. Available for 24 hours from activation for eligible service only, no data sharing. Fair Go policy applies. Not for commercial use. Limit 1 Add-on per service at a time. You may automatically be charged via card on activation of the add-on if no payment is made you will still have access to the add-on and the amount will be added to your next monthly invoice.

Coverage:

Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage.

ACCESSIBILITY

You can find free, independent, up to date information about telecommunication goods and services that are suitable for seniors and people with disabilities by visiting Accessible Telecoms (opens in a new tab) – use the search bar or follow the three steps. You can also get help finding a device with accessibility features that work best for you by visiting the Mobile & Wireless Forum Global Accessibility Reporting Initiative (GARI) (opens in a new tab).

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Frequently asked questions

How do I keep track of my usage?

We'll send you usage alerts once you've reached approximately 50%, 85% and 100% of your shared included domestic data (in Australia only).

You can update your preferred method of receiving usage alerts and service notifications any time by visiting My Account.

And, you can check usage by:

  • Visiting My Account

  • Downloading the My Optus App

To learn more about usage alerts, please see the Mobile usage alerts page.

What happens if I go over my plan’s included data?

With our Endless Data feature, once you reach your shared data allowance, all services on your account will continue to use data at a maximum speed of up to 1.5Mbps. A speed of 1.5Mbps is suitable for general internet browsing and music streaming, however some activities such as video streaming may see increased buffering and loading times.

Can I change or cancel my plan?

If you only have a Choice Plus SIM plan with Optus, you have the flexibility to change your plan once a month, and there are no cancellation fees.

If you have purchased a device with OptusPay together with your Choice Plus SIM plan, you can change your SIM plan once a month. However, if you cancel your device or SIM plan, you will need to pay out the remaining cost of your device in full.

What identification details do I need when ordering the phone?

Whether you're ordering online on the phone or in store, make sure to have your ID and employment details handy as we'll need them for the credit check to process your order.

Can I collect my device from an Optus store?

Yes, you can opt for Collect in-store at a participating Optus store in a location convenient to you. During the checkout process, select the 'Collect in-store' option and choose your preferred store from the list. You will receive an email or SMS notification when your order is ready for collection.

Am I able to change my delivery address after I've made an order?

Once your order has been processed you won't be able to change your delivery address, so make sure to put in the correct address when placing your order.

Can I change the colour or size of the phone I've ordered after I've placed my order?

Once your order has been processed you won't be able to change the size or colour of your phone, so we recommend you double check prior to submitting your order.

Do I need to be there when my phone is delivered?

Yes, we'll need you to provide Proof of ID and sign for your device when it's delivered. If you miss the delivery, your device will be delivered to the closest post office for you to pick up

Are there any limitations on the Optus Choice Plus plans?

The below are not available:

  • Premium SMS

  • Directory assistance SMS

Optus Choice Plus plans do not data share with other plans which are not on the same financial account. Check your CIS document or My Optus app to check your plan.

If you have any questions about whether these plans are right for you, contact our friendly team.

How do I pay for my new Optus Choice Plus plan?

Your new Optus Choice Plus plan will be charged automatically each month via your selected card payment. You can only choose to use credit, debit or charge card for your automatic payments and can update these details anytime in My Account or My Optus app.

Once your payment is successful, you will be able to view your Tax Invoice in My Account or My Optus app.

Still have questions?

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