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TTY Handsets

Text telephones for the hearing impaired

Text telephones, also known as teletypewriter (TTY) handsets, are designed to assist people who are deaf or who have speech or hearing impairments communicate with others.

Are you eligible for an Optus TTY handset?

Only Optus customers are eligible for a TTY telephone handset. If you have any queries, contact us for further information.

If you change your telephone service provider or no longer need the TTY handset, you must contact Optus to arrange for its return. There is no minimum lease term and you can cancel at anytime without incurring any end of lease or equipment return fees.

For more information on how to lease TTY telephone handsets, please contact us on 1300 301 937 (Voice) or Message us 24/7 via the My Optus app. For contact options visit https://www.optus.com.au/for-you/support/contact-us  

Please note: you need a standard analogue home phone line with either pulse or tone dialling in order to use the UNIPHONE 1150. For nbn users, the Uniphone works with a Voice & Data service, plugged into the modem’s phone socket port.

Optus TTY handsets for rent

Superprint 4425

READ and TYPE phone

Superprint™ is a TTY with built-in printer and other features to make communication easier for people who are deaf or have speech or hearing impairment. The unit will allow you to read the conversation and ONLY TYPE your answer back, either to another TTY user, or make calls via the National Relay Service.

Key Features:

  • Visual signal that alerts you to incoming calls
  • Built-in 24-character printer
  • Turbo code communication that sends and receives as fast as you can type
  • Voice announcer to tell callers to use a TTY or dial the relay service and gives the relay number
  • Auto answer to answer calls while you are gone and plays back messages when you return or when you call from another TTY
  • Enough memory to save hundreds of memos and telephone numbers
  • Normal, bold or wide print sizes
  • Date and time printed at the beginning of each call
  • Auto-Answer capabilities (with personalised message)

This phone would suit someone who is:

  • Speech impaired or someone with vocal issues
  • Able to type and read
Image of a Superprint 4425 a TTY for the home

Uniphone 1150

A combination TTY - Standard telephone and READ & SPEAK phone.

The Uniphone is an all-in-one concept, combining a telephone, TTY, and amplified phone - all in one. Now people who are deaf, hard of hearing, or hearing can all share one phone.

Once this unit is in TTY MODE, you will be able to READ your caller’s typed conversation and respond as normal by TALKING into the handset (you will not be able to hear the conversation). The Uniphone includes a bright display and a comfortable keyboard with an amplified handset.

All conversations to another non-TTY phone user need to go via the National Relay Service (133 677).

You can call another TTY user without needing to call the NRS. The relay officer relays exactly what is said or typed by parties to the call. They stay on the line throughout each call to make sure they go smoothly, but don't interfere with what is being said.

Key Features:

  • Combines TTY and telephone features
  • Three volume settings
  • Built-in flashing ring indicator
  • Auto Answer
  • Display with backlight
  • Built-in memory allows you to review your TTY conversation during the call
  • Turbo Code automatically sends and receives as fast as you can type
  • Takes TTY messages when you are unavailable (not voice messages)
  • 2-line, 2 x 24-character LCD display

This phone would suit someone who is:

  • Hearing impaired
  • Able to speak and read
Image of a Uniphone 1150 , A combination TTY, telephone and amplified phone.

Terms

TTY Rental Terms & Conditions

The following policy applies to TTY phones from Optus. There is no minimum lease term. Cancel anytime - no fees apply. If you cancel or change your telephone service provider, you must contact Optus to arrange for return of the TTY phone.

If your TTY phone does not work on arrival or stops working, and you have not caused the fault or damaged the TTY phone, please contact Optus and we will send you a courier bag to return the Faulty TTY phone, including its packaging and all original accessories. Optus will arrange for an assessment of the fault or damage.

Please note that if the fault or damage to the TTY phone has been caused by you or by unreasonable or unintended use, then you will be charged for the cost of the phone repair or replacement.

If the TTY phone is found to be faulty, we will send out a replacement TTY phone that is the same as the original TTY phone or an equivalent model if the original TTY phone is not available.

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