Optus Professional Services

The new digital age heralds an era of tremendous opportunity, but with this opportunity comes many risks: the risk to traditional platforms, business models and ways of doing things; the risk of innovation inertia; and the risk of not being positioned with the right strategies, solutions and resources for whatever the future may hold.

Disruption is constant and fast-paced, making it increasingly hard for IT leaders to keep abreast of change while also keeping the daily wheels turning.

Our professional services consultants can help you in the following areas:

• Digital Transformation
• Organisational Change
• Skills for now and into the future
• Optimising your spend or ROI
• Delivering value to the business

Facing your challenges – together

At Optus, we recognise that no-one knows your business like you do. We also recognise that sometimes an expert set of eyes, a new approach, a fresh suite of skills or simply a partner to share the load can help turn the insurmountable into the achievable.

With Optus Professional Services, you’ll be free to focus on your business, while we work beside you to solve your most pressing challenges.

We know that you need to optimise your budget and that time is critical. That is why, unlike most other professional services providers, our people specialise in both fixed scope and consumption-based consultancy packages, to suit your business requirements.

Benefits include:

• Simplicity - Our service bundles are flexible and delivered as-a- service so you get exactly what you need
• Agility - Responsive service and quick turnarounds deliver benefits to your business faster
• Commercial flexibility - Whether you prefer a fixed scope /price model or an as-a-service offering, we’ll align our commercial model to your requirements
• Enterprise-grade - Our people are Tier 1 industry experts with deep experience in solving real-world problems across a wide range of industries.

How can we help you?

Productised Consulting Services

Understanding where you are now is the first step in understanding what you need to do to position your organisation strongly for the future. Our Professional Services team can conduct a detailed audit of your platform(s) of interest:

• Network
• Collaboration
• Wireless
• Data Centre

Advisory Services

Leverage our consultants’ Tier 1 expertise and knowledge of best practices to set your organisation on a new course for enhanced performance. 

Common areas where we help include:

• Strategy and/or technology analysis – Do you have the right approach, platform and tools?
• Best practice recommendations – Are you doing it the best way?
• Independent reviews – What do you think?
• Troubleshooting and root cause analysis – What can you improve?
• Performance pain points – Where are the obstacles? How can you remove them?

Technical Services

Lack of resources at critical times can have a very real impact on your ability to get things done. Our Technical Services give you the flexibility to augment your existing capabilities on an ad-hoc basis (Consultant-as-a-Service) or over a contracted term. Our national team will provide you with the skills you need to get the job done right, including:

• Design
• Deployment and integration
• Support

Contact your Optus account manager or call Optus Enterprise on 1300 479 803 to find out more.