Take the stress out of mobile management
Our Managed Mobility Services make your mobile fleet management simple. We handle the nitty-gritty, so you can focus on what you do best.
- Simplified fleet management: We handle the complexities, streamlining your mobile operations and making it easy to manage your assets.
- Focus on what you do best: Free up valuable resources to concentrate on strategic initiatives by outsourcing your mobile management tasks.
- Quick response times: Our dedicated support team resolves any issues swiftly and efficiently, reducing downtime and keeping your business running smoothly, all the while keeping you informed of the progress and outcome.
- Cost savings: Our Managed Mobility Services help reduce your overall costs by reallocating internal resources and minimising the need for additional hires. Our expertise and efficient processes mean you get top-tier service at a lower cost than managing it all in-house.
- Enhanced security and compliance: We help protect your data, ensure compliance with industry regulations, and safeguard your mobile fleet from potential threats with Optus’s enterprise-grade security solutions and proactive management.
What is Managed Mobility Services?
Managing a mobile fleet can be overwhelming, especially when resources are tight, and response times are long. Managed Mobility Services take the burden off your shoulders, offering a suite of solutions tailored to your needs. ^
Setup and onboarding: Customisation and implementation of managed mobility services into your environment, including asset determination, support procedures, and administrator training.
Adds, Moves, Changes: All your day to day adds, moves and changes to your mobile fleet can be covered by fleet managed services.
Level 1 and Level 2 support: Single point of contact for IT administrators, logging and assessing incidents, and requests.
Mobile support : Self-service support portal for administrators, offering 24/7 ticket management and reporting capabilities.
Device enrolments, setup, and support: Staging and enrolment services for devices, including support for Apple DEP and Samsung Knox.
Proactive health checks: Periodic remote health checks on your enterprise mobility management system with detailed reports and recommendations.
Mobile service and plan provisioning: Predefined requests for mobile service and plan provisioning, ensuring consistency across your fleet.
^Please note that these features are available as optional extras and can be customised based on your specific requirements.
Simplify mobile management
Free up your time by outsourcing mobile management tasks, letting your team focus on more strategic activities.
Cost savings on bundles
Save money by bundling solutions, enabling internal resources to focus on more value-added projects and plans while we handle the day-to-day management of your mobile fleet.
Speed up response times
Benefit from a team of experts who can manage everything from setup and onboarding to proactive health checks and end-user support.
How to get started
Manage your mobility fleet with our enterprise mobility management services. Get in touch with your Optus Account Manager today to discuss your requirements.