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Business Continuity Plans for mobile

Enterprise-grade eSIM backup. Keeping your executives and critical teams connected, productive and protected when you need it.

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Keep your business moving

Your business relies on mobile access to cloud platforms, collaboration tools, and real-time data. Optus Business Continuity Plans offer a proactive safeguard so your critical teams stay connected, no matter what.

Dual-network mobile back-up

Ensures business continuity during outages or loss of coverage on your primary mobile network

Quick activation

Quick and easy ordering with reduced admin time; eSIM activation on end-user devices in under 5 minutes. Easily deploy and scale as needed.

Data pooling

Share data across all services on BCP plans to optimise usage and control costs

Fleet-ready, enterprise-grade

Specially designed for medium to large mobile fleets

Choice of plans

Different plans to suit different employee needs and usage, managed at scale

IDD & Roaming

Available as add-ons for internationally mobile teams

Optus Business Continuity Plans provide a cost-effective, proactive contingency solution that builds redundancy and resilience into your mobile fleet.

Each plan delivers a secondary eSIM for your executives and critical workers. In the event of a network outage or coverage loss on your primary carrier, the Optus Business Continuity eSIM keeps your people online and your business moving, with no new handsets required.

Get started

How it works

1. Add a backup eSIM
Secondary Optus eSIM for critical workers.
2. Activate in minutes
Activate your eSIM digitally in under 5 minutes.
3. Stay connected
Connect through Optus when your primary network fails.
4. Keep business moving
Stay connected to data, calls and critical tools.

Get started with Business Continuity Plans

Complete the form and an Optus specialist will contact you to discuss your business needs.

 
You consent to Optus and its partners using the personal information provided to contact you for marketing purposes, and in accordance with our Privacy Policy. For existing customers, we won’t change your SMS and email marketing preference.  If you do not provide your personal information and consent to marketing, Optus will not be able to process your request.

An Optus Enterprise Specialist will review your requirements and reach out to discuss tailored options for your business.

Already with us? Log in to My Business Portal to submit a request.

Overview Document

Learn more about Business Continuity Plans by downloading our comprehensive Product Overview document.

Download Document

Benefits for your business

Continuity of Operations

Critical workers from executives to field teams can continue to call, text, access data, and use mobile collaboration tools as usual during an outage or coverage gap.

Risk & Reputation Protection

Guard against the reputational and financial impact of any period of mobile unavailability. Deploy only to the roles that need it most and scale up as your business grows.

Fast, Easy Deployment

No new handsets required the Optus eSIM is provisioned digitally alongside an existing physical SIM. eSIM QR codes distributed in minutes; activation takes less than 5 minutes per device.

Frequently asked questions

What are Optus Business Continuity Plans (BCPs) for mobile?

Our suite of Business Continuity Plans provides a cost-effective, proactive contingency solution that builds redundancy and resilience into your mobile fleet. These plans provide a secondary eSIM for executives and critical workers. In the event of a network outage or coverage loss on your primary carrier, the Optus BCP eSIM keeps your people online and your business moving.

Who are Business Continuity Plans best suited to?

BCPs are ideal for any business that places a high value on continuity of mobile connectivity, particularly organisations seeking to mitigate the risks of lost productivity or operational interruptions.

Does my entire fleet need a Business Continuity Plan?

No. You can select which critical workers such as executives or field workers and provision BCPs only for them.

Does the end-user get a new phone number?

Yes. End-users will have one phone number associated with their primary carrier SIM and a separate number associated with their Optus BCP eSIM.

Does the BCP eSIM automatically connect?

This depends on the device. End-users can enable "Allow Mobile Data Switching" on Android or Apple devices; however, in some cases they may need to manually switch to the secondary SIM in device settings.

What happens to inbound calls and SMS when using the Optus eSIM?

End-users may be able to set up call forwarding from their primary network number to the eSIM number, or calls may come through via Wi-Fi Calling. Refer to your device user guide for details.

Can I get other Optus Mobile value-added services on BCPs?

Optus Mobile Apps, Managed Services and other solutions are available with Optus Mobile Fleet plans. BCPs are a dedicated back-up solution for resilience and redundancy.

How do I order?

Contact your Optus Account Manager or request a callback via the form on this page. Fleet managers can also self-serve via the Optus My Business Portal.

Terms and Conditions

  • Optus Business Continuity eSIM will not provide carrier redundancy if you are not in an Optus 4G/5G network coverage area or if the Optus network is unavailable at the same time as an outage on your primary carrier. 
  • Not available to existing Optus customers as a primary mobile service. 
  • Standard Optus enterprise services terms and conditions apply. 
  • Privacy collection statement for the contact form applies — refer to: https://www.optus.com.au/about/legal/privacy

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