Optus brings in-flight roaming to customers from $5 a day

Optus has expanded its Daily Roaming service, allowing customers on eligible plans to stay connected in-flight on selected airlines from $5 a day.

In collaboration with AeroMobile¹, this affordable service offers an in-flight roaming service on 19 major airlines² including Emirates, Singapore Airlines, Cathay Pacific, Lufthansa, Malaysia Airlines and Etihad Airways.

For customers on Choice Plus plans, Optus Daily Roaming provides 5GB of data for $5, usable in-flight on selected airlines and in over 110 destinations worldwide within 24 hours³.

Customers with eligible Optus plans can text, email and browse from 20,000 feet with ease, making it a cost-effective alternative to airline Wi-Fi packages.

According to new Optus data, Australians are continuing to prioritise travel, with the top 10 international destinations for 1.4 million Optus customers in 2024⁴ including:

1. Singapore
2. United Kingdom
3. Indonesia
4. China
5. New Zealand
6. United States of America
7. United Arab Emirates
8. Italy
9. Thailand
10. Malaysia

Optus' Vice President of Mobile & Home, Renee Garner, said: “We understand that our customers’ desire to stay connected doesn’t stop when they board a flight. With our expanded in-flight roaming as part of the $5 Daily Roaming pack, we’re making it more affordable and accessible.  

“The in-flight roaming service is available to customers on our Choice Plus plans as part of the Optus Daily Roaming add-on, which allows customers to use 5GB both in-flight and in over 110 global destinations within a 24-hour period for $5. And with Optus Daily Roaming automatically turned on, it’s a hassle-free, cost-effective solution for travellers who want a convenient way to stay in touch.”

Using inflight roaming is simple. Passengers keep their devices in airplane mode during take-off. Once the crew confirms it is safe, they can switch off airplane mode and get connected.

The unique technology behind this service uses satellite connectivity to link customers’ devices to AeroMobile’s network.

AeroMobile’s Senior Manager, Connectivity Roaming, Mark Nash said: “We are proud to help Optus customers get connected at cruising altitude. Our relationship ensures affordable in-flight connectivity for travellers on eligible Optus plans.

“Passengers can talk, text, and email from 20,000 feet, communicating with ease from above the clouds.”

Customers using Optus Daily Roaming in-flight with an AeroMobile enabled airline can continue using any remaining inclusions for the rest of the day when they land in a Zone 1 destination within 24 hours of activating roaming - without the hassle of switching SIM cards.

For more information visit Optus International Roaming.

For AeroMobile enabled airlines, please visit their website.

^{1 AeroMobile Communications Limited is a wholly owned subsidiary of Panasonic Avionics Corporation
2 Partner Airlines are subject to change without notice. You can check the latest Partner Airlines at https://www.aeromobile.net/airlines/
3 Optus Daily Roaming is available on Optus Choice Plus, Optus Plus Family or Optus Plus Promo plans. Fair Go Policy applies. Roaming add-on is automatically activated in eligible destinations. T&Cs apply.
4 Optus data, 1 January – 21 November 2024}