Getting started
Support for new customers
Thanks for choosing Optus. On this page you'll find everything you need to know about managing your Optus account and setting up your new service.
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Manage My Account
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Manage Automatic Payments
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Activate a SIM
Access OptusNet email
Download My Optus app
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Pay your bill
Our most popular articles
to get you started
Setup guides
Set up your nbn® modem
Fetch setup & user guides
Set up your Optus Ultra WiFi 5G Internet modem
A guide to eSIM
How to get Optus Sport
Support articles
How to register for My Account & My Optus app
Manage your data
Orders, deliveries & returns
Automatic Payment plans explained
Your tax invoice explained
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