Your Plan Change Offers
If you've received a message from us about your Optus Prepaid plan changing, you may be entitled to exclusive plan change offers as part of your move to Optus Flex Plus. These offers are applied to your service when you purchase an eligible Flex plus recharge; you don’t need to opt in or take any action to receive them.
Please note the following for bonus data offers: a) Bonus data will be added to your service up to 72 hours after you purchase an eligible Flex Plus recharge or from when you redeem a recharge voucher; b) You will receive an SMS from Optus after your purchase confirming allocation of the bonus data to your service.
Important information for existing Optus Prepaid Customers:
- If you're unsure which plan you're on, you can check your rate plan details in the My Optus app, or text 'MENU' to 9999 and select option 0 – View Plan Overview.
- If you see your current plan listed below, the changes may impact you — please expand the relevant section to read more details.
- We will update this page as we continue to make changes to our plans.
- Contact us: if you'd like to discuss upcoming changes and your options, please call our team on 133 937.
Please find the details for your plan change offers below.
Page updated: July 2026
Prepaid Mobile Broadband Plan Change Offers
If your Optus Prepaid plan was changed from a Prepaid Mobile Broadband plan (Prepaid Mobile Broadband, My Prepaid Mobile Broadband or Optus Prepaid Data Only) to Optus Flex Plus in 2026, you'll receive the following exclusive plan change offer:
Your Exclusive Plan Change Offer – 30% off Flex Plus Recharges
You can get 30% off eligible recharges purchased when you migrate to Flex Plus, applicable from the date you are moved by Optus until 1 April 2027. Offer excludes vouchers, new activations and is forfeited if you cancel or change plans or move to Flex Plus before Optus’ planned move date. You'll be able to see your discounted prices when you go to recharge via the My Optus app or recharge online.
Eligible recharge channels: The discount is available when you recharge via the My Optus app or recharge online, the 555 IVR (using a pre-stored card) or by texting 'MENU' to 9999. Excludes recharge vouchers.
Your discounted recharge prices
Please note that Flex Plus prices and inclusions are also increasing from 30 September 2026. The dollar value of your discount will vary depending on your recharge amount. See the table below for the discounted price at each price point, before and after 30 September.
| Until 29th Sept 2026 | From 30th Sept 2026 | ||
|---|---|---|---|
| Flex plus Standard recharge price | Your price with 30% off | Flex Plus Standard recharge price | Your price with 30% off |
| $13 | $9.10 | $15 | $10.50 |
| $39 | $27.30 | $44 | $30.80 |
| $49 | $34.30 | $54 | $37.80 |
| $59 | $41.30 | $64 | $44.80 |
| $180 | $126.00 | $200 | $140.00 |
| $350 | $245.00 | $395 | $276.50 |
For full Flex Plus plan details and inclusions at each price point, visit Optus online or download the Critical Information Summary.
Terms and Conditions
Migration discount of 30% off on eligible Optus Flex Plus recharge purchases from Optus’ planned move date until 1 April 2027 (excludes voucher recharges):
The 30% discount will be automatically applied to eligible Optus Flex Plus recharge purchases from the date you’re moved from the following legacy plans to the Optus Flex Plus plan until 1 April 2027. Planned move dates: Optus will be moving customers on legacy plans from the following dates: (1) Prepaid Mobile Broadband (100802) to the Flex Plus plan (200503) from 24 August 2026; (2) My Prepaid Mobile Broadband (200300) and Optus Prepaid Data Only (200301) to the Flex Plus plan (200503) between 28 September to 15 December 2026. Customers that choose to move to the Flex Plus plan before the planned move dates will not be eligible to receive this migration offer. The 30% discount amount will vary depending on the recharge amount. Recharge channels include My Optus app, online at optus.com.au/recharge, 555 IVR (using pre-stored credit or debit card details only) and 9999 SMS. Offer available for manual recharge and AutoRecharges, excluding vouchers. Any extra costs associated with payments (for example, any fees issued by your bank) are not included. If you change your phone number or your plan — including by porting out, moving from Prepaid to Postpaid, or making a rate plan change away from Optus Flex Plus — you will no longer be eligible for this migration discount, and any remaining entitlements will be forfeited. This offer is not available to new activations. If you're unsure which plan you're on, you can check your rate plan details in the My Optus app, or text 'MENU' to 9999 and select option 0 – View Plan Overview.
Prepaid Daily Plan Change Offers
If your Optus Prepaid plan was moved by Optus from the Prepaid Daily plan to the Optus Flex Plus plan in 2026, you may be eligible to receive the following exclusive plan change offers. Please see offers, including terms and conditions below:
Your Exclusive Plan Change Offer
When Optus moves your plan to Flex Plus, you can get 50GB bonus data on eligible recharges. This offer is available from the date you’re moved by Optus to the Flex Plus plan until 1 April 2027. Offer excludes new activations and is forfeited if you cancel, change plans or move to Flex Plus before Optus’ planned move date. Terms and conditions apply, please see below.
CORRECTION NOTICE: We previously advised that the 50GB bonus data offer was available on $35, $40 and $50 price points, which is incorrect. The eligible recharge price points are $39, $49, $59, $180, $350 (before 30 September 2026) and $44, $54, $64, $200, $395 (after 30 September 2026). See terms and conditions below for more details.
Please note the following for bonus data offers: a) Bonus data will be added to your service up to 72 hours after you purchase an eligible Flex Plus recharge or from when you redeem a recharge voucher; b) You will receive an SMS from Optus after your purchase confirming allocation of the bonus data to your service.
From 30 September 2026, you can get $5 off eligible $44, $54 & $64 Flex Plus recharges until 1 April 2027 (excludes voucher recharges). Offers exclude new activations and is forfeited if you cancel or change plans or move to Flex Plus before Optus’ planned move date. Terms and conditions apply, please see below.
You'll be able to see your discounted prices when you go to recharge via the My Optus app or recharge online.
Terms & Conditions:
Migration bonus data of 50GB on eligible Optus Flex Plus recharge purchases from Optus’ planned move date until 1 April 2027: From 24 August 2026 customers will be moved from the Optus Prepaid Daily plan (100095) to the Optus Flex Plus plan (200503) (planned move date). The migration bonus data offer is available on eligible Flex Plus price points when you purchase a recharge or redeem a recharge voucher on the Flex Plus plan between the planned move date until 1 April 2027. Bonus data will be added to your service up to 72 hours after you purchase an eligible Flex Plus recharge or from when you redeem a recharge voucher. You will receive an SMS from Optus after your purchase confirming allocation of the 50GB bonus data to your service. Eligible recharge price points: Before 30 September 2026, eligible Flex Plus recharge price points are $39, $49, $59, $180, $350. After 30 September 2026, eligible Flex Plus recharge price points will be $44, $54, $64, $200, $395. Customers that choose to move to the Flex Plus plan before the planned move date will not be eligible to receive this migration bonus data offer. Counted in 1KB increments. Bonus data is used up first before standard data or rollover data. Bonus Data expires as per your standard recharge and does not roll over. All for use within Australia. If you change your number or your plan - including by porting out, moving from Prepaid to Postpaid, or making a rate plan change away from Optus Flex Plus – you will no longer be eligible for this migration bonus and any remaining entitlements will be forfeited. Recharge channels include My Optus app, online at optus.com.au/recharge, 555 IVR, 9999 SMS and recharge vouchers. Offer available for manual recharge and AutoRecharges. This offer is not available to new activations. If you're unsure which plan you're on, you can check your rate plan details in the My Optus app, or text 'MENU' to 9999 and select option 0 – View Plan Overview.
Migration discount of $5 off on eligible Optus Flex Plus recharges ($44, $54, $64) from 30 September 2026 until 1 April 2027 (excludes voucher recharges): This discount is for customers whose Optus Prepaid plan is moved from the Optus Prepaid Daily plan (100095) to the Optus Flex Plus plan (200503) from 24 August 2026 (planned move date). The discount is automatically applied to eligible Optus Flex Plus recharges purchased from 30 September 2026 until 1 April 2027 on the following Flex Plus recharge price points $44, $54, $64. Customers that choose to move to the Flex Plus plan before the planned move date will not be eligible to receive this migration offer. Recharge channels include My Optus app, online at optus.com.au/recharge, 555 IVR (using pre-stored credit or debit card details only) and 9999 SMS. Offer available for manual recharge and AutoRecharges, excluding vouchers. Any extra costs associated with payments (for example, any fees issued by your bank) are not included. If you change your phone number or your plan — including by porting out, moving from Prepaid to Postpaid, or making a rate plan change away from Optus Flex Plus — you will no longer be eligible for this migration discount, and any remaining entitlements will be forfeited. This offer is not available to new activations. If you're unsure which plan you're on, you can check your rate plan details in the My Optus app, or text 'MENU' to 9999 and select option 0 – View Plan Overview.
Voucher Customer Move to the Flex Plus plan – Plan Change Offers
If your Optus Epic Data, Epic Value, Flex Plus Casual, My Prepaid Mobile Broadband or Prepaid Data Only plan was moved by Optus to the Optus Flex Plus plan in 2026, you may be eligible to receive the following exclusive plan change offers. Please see offers, including terms and conditions below:
Your Exclusive Plan Change Offer
If Optus is moving you from My Prepaid Mobile Broadband or Prepaid Data Only plans to the Flex Plus plan, you can get 30% off eligible recharges purchased when you migrate to Flex Plus, applicable from the date you are moved by Optus until 1 April 2027. Offer excludes vouchers, new activations and is forfeited if you cancel or change plans or move to Flex Plus before Optus’ planned move date. Terms and conditions apply, please see below.
If Optus is moving you from Optus Epic Data, Epic Value and Flex Plus Casual to the Flex Plus plan, you can get $5 off eligible $44, $54 & $64 Flex Plus recharges until from the dated you’re moved to the Flex Plus plan until 1 April 2027 (excludes voucher recharges). Offers exclude new activations and is forfeited if you cancel or change plans or move to Flex Plus before Optus’ planned move date. Terms and conditions apply, please see below.
You'll be able to see your discounted prices when you go to recharge via the My Optus app or recharge online.
Terms and Conditions:
Migration discount of 30% off on eligible Optus Flex Plus recharge purchases from Optus’ planned move date until 1 April 2027 (excludes voucher recharges): The 30% discount will be automatically applied to eligible Optus Flex Plus recharge purchases from the date you’re moved from the following legacy plans to the Optus Flex Plus plan until 1 April 2027. Planned move dates: Optus will be moving customers on legacy plans from the following dates: (1) Prepaid Mobile Broadband (100802) to the Flex Plus plan (200503) from 24 August 2026; (2) My Prepaid Mobile Broadband (200300) and Optus Prepaid Data Only (200301) to the Flex Plus plan (200503) between 28 September to 15 December 2026. Customers that choose to move to the Flex Plus plan before Optus’ planned move dates will not be eligible to receive this migration offer. The 30% discount amount will vary depending on the recharge amount. Recharge channels include My Optus app, online at optus.com.au/recharge, 555 IVR (using pre-stored credit or debit card details only) and 9999 SMS. Offer available for manual recharge and AutoRecharges, excluding vouchers. Any extra costs associated with payments (for example, any fees issued by your bank) are not included. If you change your phone number or your plan — including by porting out, moving from Prepaid to Postpaid, or making a rate plan change away from Optus Flex Plus — you will no longer be eligible for this migration discount, and any remaining entitlements will be forfeited. This offer is not available to new activations. If you're unsure which plan you're on, you can check your rate plan details in the My Optus app, or text 'MENU' to 9999 and select option 0 – View Plan Overview.
Migration discount of $5 off on eligible Optus Flex Plus recharges ($44, $54, $64) from 30 September 2026 to 1 April 2027 (excludes voucher recharges): This offer is available to customers whose Optus Prepaid plan was changed by Optus from a legacy voice plan Optus Prepaid Epic Data (200106), Optus Prepaid Epic Value (200107), Optus Flex Plus Casual (200504) to the Optus Flex Plus (200503) plan from 28 September 2026 to 16 October 2026 (planned move date). Customers will automatically receive a $5 discount on the eligible Optus Flex Plus recharges of $44, $54 and $64 (excludes recharge vouchers) from 30 September 2026 to 1 April 2027. Customers that choose to move to the Flex Plus plan before Optus’ planned move date will not be eligible to receive this migration offer. Recharge channels include My Optus app, online at optus.com.au/recharge, 555 IVR (using pre-stored credit or debit card details only) and 9999 SMS. Any extra costs associated with payments (for example, any fees issued by your bank) are not included. If you change your phone number or your plan — including by porting out, moving from Prepaid to Postpaid, or making a rate plan change away from Optus Flex Plus — you will no longer be eligible for this migration discount and any remaining entitlements will be forfeited. This offer is not available to new activations and for voucher recharges. If you're unsure which plan you're on, you can check your rate plan details in the My Optus app, or text 'MENU' to 9999 and select option 0 – View Plan Overview.