Powered by Cisco ThousandEyes
The more you can see, the more you can solve
Using Optus Digital Experience Monitoring powered by Cisco ThousandEyes, you can finally see, understand and improve connected experiences everywhere. By measuring performance and delivering deep insights, we empower your teams to understand how your customers and employees reach and experience critical apps and services across internal and external networks.
- Network Experience Monitoring – we can show performance between offices and data centres and internal and SaaS apps
- SaaS Experience Monitoring – monitor the performance of your SaaS applications
- Employee Experience Monitoring – monitor the user experience from laptops and desktops, including web apps, network paths, wireless VPN and proxy performance
- Professional Services & Support – Optus experts provide insights and support across the lifecycle of the solution
- Dashboard – See pre-defined views of deployed tests for your solution
- Reporting – See on demand and scheduled reports with customised layouts, presented numerically or in tables or graphs and sent via email to users
Available plans
For organisations of all sizes
With consumption-based pricing, you pay only for what you use – enabling you to test, scale and innovate as you see fit. Simply choose from a range of easy-to-consume plans:
Network experience
Network Visibility Plans
Leveraging the Digital Experience Monitoring Enterprise Agent, you will gain insights from your network to the internet to provide a baseline performance metrics view.
SaaS Visibility Plans* **
- Using the Digital Experience Monitoring Enterprise Agent, gain insights into the performance of your SaaS applications
- Microsoft Office 365
- Microsoft Teams
- Cisco Webex
* Requires a Network Visibility Plan ** New SaaS Visibility Plans available with future product releases
Employee experience
User Visibility Plans
- Leveraging the Digital Experience Monitoring Endpoint Agent, you will gain insights into the employee digital experience from laptop and desktop devices.
- Tests will provide details of wireless, network and internet performance metrics
See
- Gain the end-to-end visibility your business needs in a multi-domain, multi-cloud world
- Get granular data and insights into the performance of network, end user and cloud solutions
- Identify and remediate issues across environments you don’t control directly
Understand
- Understand the network performance of your connectivity to the internet
- Understand and monitor the performance of SaaS apps
- Benchmark against industry standards
Improve
- Optimise the user experience through monitoring performance and identifying patterns for users
- Elevate the customer/ employee experience as they interact with business apps
- Make data-driven decisions to enhance and support the business
Meet Optus Digital Experience Monitoring
Optus was chosen as a preferred Cisco partner to enable Digital Experience Monitoring to the Australian market for organisations of all sizes.
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