The initial Optus Enterprise study, Enterprise 4.0 – A Blueprint for Success in the Fourth Industrial Revolution, revealed how important it is for Australian Enterprises to unlock economic value in the Fourth Industrial Revolution – but to do this, they must transform their business design.
In the second study, Enterprise 4.0 - The Path to Personalisation in Industry 4.0, we further analysed the data and similarly looked at Australian enterprises’ readiness of delivering personalisation considering new and emerging digital technologies of industry 4.0 – and, their ability to deliver tailored products and services based on consumer demand.
For the third study, Bridging Australia’s Knowledge Economy Gap in Industry 4.0, we delve further into the issue of what enterprises must do to thrive in a world characterised by rapid, wide-ranging and disruptive change. To date, many organisations don’t have the appropriately skilled workforce, corporate culture or processes in place to compete effectively. We call this discord the ‘knowledge economy gap’.
In one of Australia’s largest enterprise studies of its kind to date, this initial study by Optus Enterprise looks at Australian enterprise’ readiness for the Fourth Industrial Revolution and what they must do to succeed.
The Blueprint for Success report provides insights into:
- The technologies expected to have the greatest impact on businesses in the future;
- How advanced enterprises are in their digital transformation journey;
- What it means to be an ‘exponential organisation’, and the potential of Australian enterprises to perform exponentially; and,
- What enterprises must do to succeed in the Fourth Industrial Revolution.
This second study in Optus Enterprise’ Enterprise 4.0 series, investigates the importance of personalisation in this digital era. We reveal what Australian enterprises can do to balance the amount of information they collect, gain insights from and act upon.
The Path to Personalisation report provides insights into:
- Why businesses that deploy effective personalisation programs outperform those that don’t;
- How outperformers break free from traditional operational constraints to increase loyalty, achieve higher revenues, and lower cost of customer acquisition through personalisation;
- The business case for personalisation; and,
- Model approaches to personalisation, including Optus Enterprise’ Connect, Collect, Learn and Act cycle.
This third study in Optus Enterprise’ Enterprise 4.0 series looks at the influence that the growing skills gap can have to enterprises. What can be done to address the significant cultural, capability and operational gaps?
The Bridging Australia’s Knowledge Economy Gap in Industry 4.0 report provides insights into:
- What skills and culture do we need to develop in our workforce?
- What technologies could help us redesign processes and, potentially, fill talent gaps?
- What is the true extent of Australia’s knowledge economy gap? And then, how do we bridge it?
- How can enterprises recruit and educate their workforce with the skills needed to thrive in Industry 4.0?
- Why digital collaboration and knowledge sharing tools are essential to creating high-performing teams.
Episode 4: Keeping the humanity in banking
Catriona Noble joins Rocky to give her take on the retail and banking sectors. She shares her insights on how the use of data is fuelling decision-making and innovation, and the importance in keeping the human factor in banking experiences.
Listen to the full episode on:
How 5G will change the game
How ready is Australia for the Fourth Industrial Revolution?
Welcome to the Fourth Industrial Revolution.
We are living in an age of accelerated transformation. New digital technologies are transforming traditional business processes and models and enabling people to communicate and collaborate in ways previously not possible.
Defending the human side of the Fourth Industrial Revolution
Rocky Scopelliti - Director, Centre For Industry 4.0
A member of the Optus Enterprise leadership team, Rocky Scopelliti is the Director for the Centre for Industry 4.0, where he leads the specialist team creating world class thought-leadership and innovation.
Rocky pioneers research on the confluence of demographic change associated with Millennials and digital technology have influenced the way we think about our social, cultural, economic and technological future.
Robbie Kruger - Associate Director, Retail Industry
Robbie Kruger is an expert in helping enterprises transform their business models in the constantly evolving digital ecosystem.
With more than twenty years’ experience, spanning a range of industries and sales and management roles across the Asia-Pacific Region, Robbie has extensive knowledge of how enterprises can implement meaningful and lasting change.