Yes to Tasmania: Devonport opens their new Optus store

We’re serving the local Devonport community with our first-time retail presence in North West Tasmania at Rooke Street Mall.

The new Optus retail store in Devonport’s centre is giving customers on the North West Coast greater choice when looking for a new mobile phone plan, value broadband internet, home phone or TV entertainment package.

The store also offers the Optus network features, a network that adapts to customers’ needs by offering them flexibility and control. There’s a range of options including Optus Pause – giving customers back control over their device usage to take a digital breather when they need it.

Complementing the new store, Optus has switched on two new towers in the area. The towers in East Devonport and Acacia Hills provide dedicated mobile reception for those located East of the city, enhancing coverage along parts of Bass Highway which connects Devonport to the North West and along Melrose and Sheffield Roads.

Peter West, Optus Territory General Manager for Tasmania, said: “The new Devonport store has become very popular with locals. The needs of the community are extremely important to us and the new store has not only allowed us to be more accessible to new and existing customers but more importantly, enables us to serve them better with the face-to-face connection.”

“Customers can now pop into store for all their technology queries, whether that’s finding a mobile plan that suits their needs, setting up new products or seeking advice on cyber safety or setting controls. Our team is ready to help.

“We have found that customers have been loving the expertise, advice and friendly service of the staff, who are achieving some of the highest customer satisfaction ratings in Australia since the store opened in September 2020.

“Our greater presence in Devonport has allowed us to invest in local businesses. Our community partnership with the iconic Julie Burgess Ship is an example of this. We look forward to continuing to provide solutions and support Devonport businesses to achieve their objectives.”

Investment in Tasmania is a priority for Optus, with more than $35 million invested over the last 5 years to improve and expand mobile reception. This forms part of Optus’ ongoing commitment to delivering its best network ever to rural and regional parts of Australia as well as providing more competition and choice.    

Optus in Devonport is located at Rooke Street Mall, Rooke St, Devonport TAS 7310 and they are also available for over the phone support on (03) 6474 2866.