Introducing the Optus Living Network

What is meaningful to you? More quality time? Improved relationships? Improved wellness? Fun?
When you look at how to access more of these things, you probably aren’t looking at your telco. But Optus is about to change that.
We are bringing you a whole new level of connectivity – it’s connectivity your way.
How? I’m excited to introduce the Optus Living Network. A network that adapts and transforms telecommunications from a set and forget service in the background into a real experience – YOUR experience – that comes alive when and how you want it to.
At Optus, customers are the centre of our world – and we want to rock our customers’ worlds. So, we developed a plan to create a network that could bring people closer together, simplify life’s complexities or amp up more of what you love.
This was an entirely un-telco-like thing for us to do, but we decided our customers deserved better than the traditional model. We have gone beyond simply looking at coverage and availability to asking what the network could, or should, enable for customers.
And the result is the Optus Living Network.
The Optus Living Network sets the new bar for what telecommunications should be by putting you in command of your connectivity.
We’ve tested if giving customer more control over connectivity resonates. We have already introduced some of the Optus Living Network’s early features:
- Donate your Data, a new way to do good with unused data;
- Unlimited Data Days, a way to access 24 hours’ of data ‘off the metre’;
- Optus Pause, a unique way to simultaneously pause any or all devices in your household for some quality, tech-free time.
And customers’ response has been… they love it! And they want more control and more options. Which is a great thing, because we’re energised and preparing to launch a feast of features that we will continue to rollout as our Optus Living Network grows.
If you are an Optus customer, the already-launched Optus Living Network features area available via your My Optus App. If you aren’t an Optus customer… you should switch – because we have the only living network in Australia, and that’s exciting!

Clive Dickens Vice President, Television, Content and Product Development
Clive Dickens joined Optus as VP, Television, Content and Product Development in May 2019. Clive is responsible for new business and new product development, lifting Optus’ digital capability and importantly leveraging Optus’ important product assets, content and OTT partnerships, including Optus Sport, Optus SubHub and Optus Smart Spaces.
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