GENERAL: Fair Go Policy Applies. Offer available to credit approved customers. The Optus Fair Go Policy applies.
COVERAGE AND SERVICEABILITY: The Optus 4G Internet service uses our 4G network and is only available in selected areas on the Optus 4G Plus network with the modem supplied by Optus. There may also be technical or commercial reasons that affect your ability to access the service at your address. The service cannot be used overseas.
Coverage availability will vary depending on your device and location. A service qualification (SQ) and coverage check based on your address will be conducted before your order is accepted.
The SQ check is an indication that your chosen location is within a 4G Internet serviceable area, it does not guarantee that your address is 4G serviceable. We recommend that you position your modem close to a window to maximise signal strength.
EQUIPMENT NEEDS AND COST: These plans can only be used with the Optus-supplied modems. If you're on a 24-month Optus 4G Internet Unlimited plan, you will be provided with the Optus modem and your device repayments will be reduced by a monthly credit.
Minimum term: New and existing customers can connect to a 4G Internet Unlimited plan on a 24-month contract. The minimum term and charging commence when your service is activated. Service activation occurs when you receive the modem.
DATA: The 4G Internet Unlimited plan comes with an unlimited data allowance, subject to the Optus Fair Go Policy. Data sharing or pooling is not available for Optus 4G Internet.
SPEED: The speeds on the 4G Internet Unlimited plan are limited to a maximum download speed of 25Mbps and a maximum upload speed of 8Mbps. A download speed of 25Mbps is suitable for web browsing, emails, social media, streaming music, SD and HD video. It is not likely to be suitable for 4K streaming and may not be suitable for online gaming.
Data speeds for the 4G Internet Service are variable and for basic internet connectivity. Your 4G Internet Service speeds may differ from mobile and mobile broadband speeds on our 4G network.
The actual speed you will experience at any given time will vary depending on a number of factors including network (i.e., signal, proximity, line of sight, or congestion), location (i.e., modem placement, distance from the Optus 4G tower, geography, obstructions), and other factors (such as weather, hardware, software, etc.). Customers on eligible 4G Internet plans are covered by the Optus Coverage Commitment.
RELOCATION: When moving address, you are required to check your serviceability.
MINIMUM TOTAL COST: The minimum total cost figures provided includes payment by direct debit.
· For the 24 month plan, the minimum total cost is $1416.
PAYMENT PROCESSING FEE: If you don't pay by direct debit (bank account or credit card) or BPay savings, a payment processing fee will apply. For details go to optus.com.au/payments.
CANCELLATION: There are no plan cancellation fees. Customers on the:
· 24-month plan will need to pay out the full remaining cost of the modem, which will include any monthly device credit or subsidy that Optus was going to cover, plus, all charges incurred up to the end of the bill cycle in which the service was cancelled.
Introductory Offer
$10 per month off eligible Optus 4G Internet Plan over 12 months: If you sign up or recontract, to an eligible Optus 4G plan, you will receive $10 off your plan access fee per month, for the first 12 months, and then pay the standard in-market plan fee thereafter. This is available to consumer and business customers with a valid ABN/ACN only. The offer is not available with any other offer, unless specified. The discount is forfeited if you recontract, change, or cancel your Optus 4G plan.
