Optus stores are reopening

Great news. After months of lockdowns our NSW and Metro Melbourne stores are starting to reopen and we can’t wait to welcome you back.

Your well-being and safety and that of our staff is our priority, so we’re asking only fully vaccinated customers to visit our Metro Melbourne and NSW retail stores.

You’ll need to show proof of your double vaccination status before entry by showing any of the following:

A COVID-19 digital certificate displayed through the Express Plus Medicare app, Service NSW app, Service Victoria app or equivalent smartphone app;
A printed version of your COVID-19 digital certificate or an immunisation history statement;
A Service NSW or Service Victoria QR check-in that shows your vaccination confirmation.

If you have a medical reason for not receiving the COVID-19 vaccination, you will need to show proof of medical exception:

in NSW, either a NSW Health contraindication form completed by a registered medical practitioner or a Medical Clearance Notice issued by NSW Health; or
in Metro Melbourne, a medical exemption provided by a CHO-approved medical practitioner.