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  1. Corporate Governance/
  2. sustainable strategy

A sustainable strategy

The right approach

We take a strategic and considered approach to Sustainability to ensure we’re focused on the right areas, applying the most respected methodologies.

Strategic Framework

To set the strategy, we focus on the material areas for Optus arising out of external consultation, engaging with our stakeholders and materiality assessment.

As a member of the United Nations Global Compact (UNGC), we also align to the 10 principles of the UNGC and the UN’s 2030 Sustainable Development Goals (SDGs). Finally, we identify where our unique skills, resources and expertise can create a positive impact on current and future generations.


Materiality Assessment

Materiality Assessments provides external verification that we are focused on the areas of greatest importance for our business when setting our strategy.

Regular Materiality Assessments are conducted to review the relevance of our material topics, identify any shifts in priorities among our stakeholders and examine emerging areas of concern.

We completed our most recent Materiality Assessment in 2017 and focus areas have been plotted in the matrix.

We included feedback from:

  • Survey results from internal stakeholders
  • Survey results from external stakeholders (including; consumers, business customers, investors and key suppliers)
  • Findings from the Organisational Life Cycle Assessment performed in FY16
  • Review of industry practices and global peers

Sustainability governance

Our Group Sustainability function oversees the development and execution of the Group Sustainability strategy. This is then formally ratified by Singtel's Group Management Committee.

Stakeholder Engagement

We’re committed to ongoing engagement with key stakeholders such as community partners, non-profit organisations and government agencies.

Corporate Conduct

We’re committed to high standards of corporate conduct. Our corporate governance processes strengthen our corporate performance and accountability. Our values of customer focus, challenger spirit, teamwork, integrity and personal excellence are embodied in our Code of Conduct.

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