Next generation device to provide connectivity and enhance customer experience
Optus Business today announced a three-year, $3 million contract with leading parcel delivery service CouriersPlease for a next generation network solution including the supply and management of a fleet of asset management devices.
Under the agreement, Optus Business will provide intelligent handheld scanning devices which delivery drivers use to capture and relay information, providing real-time locations for packages and drivers connected to Optus’ nationwide Internet of Things (IOT) network.
John Paitaridis, Optus Business Managing Director, said: “Optus Business is excited to partner with CouriersPlease to enhance their business through the efficiencies and productivity that smart devices and IOT connectivity provide. The instant tracking capability provided by the Optus solution is a great example of how technology can deliver benefits for enterprises, their customers and their employees.
“We were seeking to use smart devices and great network connectivity to improve our customers’ experience and the efficiency of our workforce” said Mark McGinley, CEO of CouriersPlease. “Optus offered an innovative solution which will help us accelerate our vision.”
Enterprises need to embrace technology to keep pace with increasing customer demands said Mr Paitaridis, “CouriersPlease is setting an example for Australian organisations and the need to invest in technology to drive business performance, whilst meeting customer expectations and delivering a better experience for employees.”
Media enquiries:
Sally Oelerich Optus Corporate Affairs (02) 8082 7850 media@optus.com.au