Kandy to underpin Optus SMB’s cloud-based communications offer for SMBs

Mobile Unified Communications solution delivers key business communications features for Optus Loop Live

Optus SMB has today announced that Ribbon Communication’s Kandy platform as the foundation for Optus Loop Live, a mobile-oriented solution that enables Small and Medium Businesses (SMBs) to quickly and efficiently conduct business telephony on their mobile phones. 

“Optus Loop Live is the answer for small businesses that don’t require full PBX functionality, but have moved past a basic offering,” said Matthew Ball, Optus SMB Vice President. “Partnering with Kandy enabled us to market a tool that helps these businesses support their customers and grow their activities.”

Launched October 3, Optus Loop Live is bought, managed and billed entirely online, runs through a mobile device and can be provisioned, set up and operational in less than 15 minutes. The service helps SMBs quickly and conveniently do business by providing them with both a primary business number on their mobile and a fixed-line number, as well as features including voice calling, video, messaging, group chat, multiparty video, screensharing, auto attendant and hunt groups across desktop and mobile devices.

Built from Ribbon’s market-proven communications, presence and security software components, Kandy is a cloud-based, real-time communications software platform that allows CSPs to offer rich business communications and also enables the integration of real-time communications into their own applications, providing customers with enriched engagements and experiences. To best meet CSPs’ needs, Kandy can be consumed from Ribbon’s public cloud infrastructure or deployed on a private cloud infrastructure as a white label solution.

Media queries:
Optus Corporate Affairs
02 8082 7850
media@optus.com.au