Skip to Primary NavigationSkip to ContentSkip to Footer
  • Personal
  • Business
  • Enterprise
  • Deals
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993

January

(5)

February

(14)

March

(7)

April

(6)

May

(8)

June

(4)

July

(9)

August

(11)

September

(14)

October

(9)

November

(9)

December

(16)

OPTUS TO SUPPORT TOWNSVILLE CITY COUNCIL TRANSFORMATION

16 December 2016

Optus Business has announced a new five-year Managed Services contract to boost the Council’s communication and information technology capabilities.

The deal, worth approximately $20 million, will enable vast improvements to the way council does business as well as provide significant digital service channels for the community.

John Paitaridis, Managing Director, Optus Business said, “Optus is highly committed to creating a step change for Townsville City Council. Through significant infrastructure investment we will support Council operations with greater real time flexibility, mobility and resilience enabled through Optus’ next generation of mobile, cloud, security and managed services.”

“Smart Cities are the cities of the future. We look forward to working strategically with Townsville City Council to design and integrate connectivity, data and analytics, sensor networks and smart phone applications to transform Townsville.”

Townsville Mayor, Jenny Hill, said the partnership was an important step in ensuring council was at the forefront of the push to use technology to provide a more efficient, cost-effective service to the community.

“The scope of the contract includes basics such as telecommunication services and software deployment for our staff but it also includes things like improved connectivity to sites including our water and wastewater treatment facilities so that these can be better managed remotely, particularly in times of extreme weather events” Cr Hill said.

“We know that ratepayers expect more and better access to Council using mobile and web services.  This partnership will provide us with the services needed to take full advantage of mobile solutions and cloud systems, while offering better digital services to residents.”

The Optus partnership will also deliver improvements in digital security and reliability to access the internet.

“The implementation of Smart Cities is a key development focus for Council.  We are confident that Optus and the partners that they will bring to Townsville will allow us to take advantage of world-leading practice and showcase the innovative north.”

“Through this partnership, we look forward to having Optus grow its footprint in the local community and provide new and exciting opportunities for local business,” Cr Hill said.

The news of the Council partnership follows last week’s announcement that Optus is planning to spend an additional $5 million to further improve mobile phone coverage across the Townsville region over the next two years and a further $6 million to improve services along the Flinders Highway.

Townsville City Council CEO, Adele Young, said the partnership would allow council to improve internal efficiencies and effectiveness through cheaper and easier communication systems.

“Our decision to partner with Optus aligns with the direction set out through the recent Nous Report to simplify operations and provide a higher performing and more productive service for our community,” Ms Young said.

Media contact

 

Steve Batten

Optus Corporate Affairs

T: (02) 8082 7850

E: Steve.Batten@optus.com.au

More from Optus

  • My Optus App
  • SubHub
  • Accessories
  • Student Hub

Customer Service

  • Contact Us
  • Help & Support
  • Store Locator
  • Payment Assistance Policy
  • Feedback & Complaints
  • Report a service outage

About Us

  • About Optus
  • Careers
  • Corporate Information
  • Media Releases
  • About Singtel
  • Accessibility

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube

  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety

Connect with us

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube
  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety
© 2026 Singtel Optus Pty Limited
Optus acknowledges the Traditional Custodians of the lands, waters and skies across Australia. We pay our respects to Elders past and present and honour the strength and continuity of the world's oldest living cultures.