Our thoughts go out to everyone affected by the terrible events that have taken place in Nice, France.
Optus consumer post-paid mobile and fixed customers will receive free standard voice calls to France from 12:01am AEST 15th July 2016 until midnight 21st July 2016. This includes calls to mobile and landline numbers. Calls made to France during this time will not be charged on your next bill.
Pre-paid mobile customers will receive zero-rated standard voice calls made to France from 07:00am AEST Saturday 16th of July until midnight 21st July 2016.
The high volume on the telecommunications network around France may impact calls getting through. You may experience busy tones, recorded voice announcements or the call might go straight to voicemail.
Any customers who wish to discuss their individual circumstances can call our Customer Services team on 133 937.