OPTUS LAUNCHES WIFI CALLING APP

Customers able to make and receive calls and SMS over WiFi.

Optus is the first Australian telco to launch WiFi calling with a new app that allows customers to easily make and receive calls and text messages over a WiFi connection. WiFi Talk helps customers connect and stay in touch at home, in the office or out and about in places you can access WiFi*. Amanda Hutton, Optus Vice President of Customer Experience and Delivery said: “Optus is focused on giving our customers the best possible experience. WiFi Talk is an innovative solution to help customers stay connected easily if mobile coverage is limited indoors, whether at home, in the office, or even in places such as shopping centres. “The app is simple and easy to use. Unlike traditional WiFi calling applications, it uses your existing Optus mobile number when people call or text you, and they don’t need the app or have to do anything differently.” WiFi Talk is a free app available for download from the Apple App Store and Google Play.   It is available to Optus prepaid and postpaid customers with iPhone and Android handsets with iOS version 6 and Android version 4.0 and above. With WiFi Talk, customers can text or call any mobile phone number, or call any landline, in Australia or overseas.  Calls and texts are charged to your mobile bill (or deducted from your prepaid balance) with the same inclusions and rates as your Optus mobile plan. WiFi Talk can also be used with any broadband provider's WiFi internet connection, with a minimum recommended WiFi connection speed of 100Kb per second.** “WiFi Talk is a simple way for Optus customers to stay connected where they have access to a WiFi connection. This is the first of many exciting developments for Optus in the WiFi calling space,” Ms Hutton said. For more information, visit optus.com.au/wifitalk or download the app from the Google Play or the Apple App Store. Media contact Steve Batten Optus Corporate Affairs T: (02) 8082 7850 * Subject to WiFi availability in the building/area, and firewall settings for that WiFi connection. **When you use WiFi Talk, only data from your WiFi connection is used. The amount of data used is relatively small. As a rough guide, when the app is making or receiving a call, WiFi Talk can use approximately 300kB per minute, when the handset is in idle/standby mode (open and running in the background) and does not receive or make any calls it uses approximately 80kB per hour.   Images: Amanda Hutton, Vice President, Customer Experience Optus WiFi Talk Logo WiFi Talk Icon   Radio Grabs: Amanda Hutton, Vice President, Customer Experience Optus says: Amanda Hutton - What is WiFi Talk Time: 0.15 sec Wifi Talk is a smart phone app that enables Optus customers to make and receive text messages over Wifi, it’s simple to use. Amanda Hutton - How do you access WiFi Talk, how much does it cost Time: 0.15 sec Wifi Talk is easy to use, it is available to pre-paid and post-paid customers, they don’t get charged anything to use it, as calls and texts are charged in line with their plan. Amanda Hutton - WiFi Talk helps customers stay connected with limited mobile coverage Time: 0.14 sec Optus is focussed on innovation and this application is a first for an Australian telco provider and is designed to ensure customers stay connected in areas with limited mobile coverage.