Skip to Primary NavigationSkip to ContentSkip to Footer
  • Personal
  • Business
  • Enterprise
  • Deals
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993

January

(4)

February

(14)

March

(10)

April

(7)

May

(27)

June

(10)

July

(32)

August

(30)

September

(45)

October

(32)

November

(9)

December

(2)

MACKAY URGED TO CAPITALISE ON THE DIGITAL REVOLUTION

24 March 2015

Chamber of Commerce predicts opportunities for locals from the NBN.

A digital revolution is underway in the form of the National Broadband Network (NBN) and with it comes far-reaching benefits that will transform the lives of residents and businesses in Mackay.

The NBN is the nation’s new high-speed network for broadband internet services, offering faster connections and enabling Australians to be more efficient in everything they do.

Much like the move from analogue to digital TV, the old network will be switched off once the new NBN cables are in place, with the exception of some fixed wireless regions. Residents and businesses need to get connected to the NBN if they require a landline phone or broadband internet.

The switch off happens around 18 months after the NBN arrives in an area and for parts of Mackay, that could be as soon as the end of the month.

Nicki Zurvas, Optus’ NBN expert from the Mackay store explained that while most locals have heard of the NBN, they’re still unsure exactly what it will mean for them.

“The NBN means homes and businesses in Mackay can get more out of their broadband by tapping into the benefits that come with living and working in a more connected world.”

“The NBN will mean faster upload and download speeds, a more reliable and consistent connection and a better streaming experience without the frustrations of buffering,” Ms Zurvas said.

Experts predict tangible benefits for Mackay from the NBN

Kylie Porter, Deputy President, Mackay Region Chamber of Commerce, said the NBN will have a major impact on businesses in the region.

“Business success and technology are inevitably linked, and the arrival of the NBN in Mackay will be good for the local economy. The network will allow more flexible working arrangements, for example through better video conferencing capabilities. It will also enable businesses to strengthen their online offering, create a better customer experience and access new markets.”

“These business benefits will flow through to the broader Mackay community. Deloitte Access Economics estimates that by 2020, households will save up to $3,800 a year as a result of the NBN.”*

Optus NBN experts are helping everyone get ready

Nicki Zurvas said now that the NBN is here, it’s time to start planning to switch over.

“Whether you use the internet to stream movies and music, for banking and bill payments or shopping, Optus can help you choose the right plan for your lifestyle and get connected.”

“The process is simple – check with Optus online or in store to see if your property is connected and arrange an installation appointment. NBN doesn’t cost any more than standard broadband unless you opt for a plan with faster speeds.”**

“The NBN is here and some of us are already enjoying the faster speeds and more reliable connections. It’s time for those who haven’t switched yet to get ready so they’re not left behind,” Ms Zurvas said.

Nicki Zurvas’ top tips to get ready for the NBN:

  •  
    • Check your connection; use our Broadband Service Checker: www.optus.com.au/shop/broadband/home-broadband
    • Find the right plan for you; Optus NBN experts can help you choose the right package depending on whether you stream or download
    • Get notified; Optus will let you know when the NBN reaches your area by pre-registering: www.optus.com.au/shop/broadband/nbn/register
    • Get connected quickly; you may be able to self-install your NBN modem free of charge. Drop in to the Optus store and enquire about a self-installation kit
    • Technical Support; NBN Co looks after connecting your property to the network. Once you’ve selected the plan that’s right for you, Optus can help you book an appointment with an NBN technician to install all the necessary hardware
    • For renters; NBN Co will need to put a connection box inside your home. Optus recommends you contact your landlord and agree the best location for the equipment
    • Plan ahead; consider the best time for a technician to visit to install the hardware – someone will need to be at home.

 

Media contacts:

Gabrielle Crittenden

Optus Corporate Affairs

(02) 8082 7850

media@optus.com.au

 

Freya Munro-Goodey

Fuel Communications

(02) 8217 6529

fmunro-goodey@fuelcommunications.com.au

 

Notes to editors:

* ‘Benefits of High-Speed Broadband for Australian Households’, Report by Deloitte Access Economics for the Commonwealth of Australia as represented by the Department of Broadband Communication and the Digital economy (online), 2013.

** Upgrading to a faster NBN speed pack may entail higher costs.

More from Optus

  • My Optus App
  • SubHub
  • Accessories
  • Student Hub

Customer Service

  • Contact Us
  • Help & Support
  • Store Locator
  • Payment Assistance Policy
  • Feedback & Complaints
  • Report a service outage

About Us

  • About Optus
  • Careers
  • Corporate Information
  • Media Releases
  • About Singtel
  • Accessibility

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube

  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety

Connect with us

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube
  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety
© 2026 Singtel Optus Pty Limited
Optus acknowledges the Traditional Custodians of the lands, waters and skies across Australia. We pay our respects to Elders past and present and honour the strength and continuity of the world's oldest living cultures.